WARNING: Better hold off that upgrade to Leopard. Popcorn 2 will NOT work on Leopard! No patch from the developer has been released, two weeks after Leopard's debut.
Upon hitting the burn button, we get the error "Could not record the disc because of a Mac OS Error. Result Code = -13780" This error comes up every time.
Technical Support at Roxio consists of a support portal. All attempts to login to the portal have been unsuccessful (I have read about this particular problem on Mac Update forum). Calls to Roxio to fix the login problem (new login, new password, etc.) have not resolved the problem and we are still unable to log in to the support portal. (Friendly people on the phone, though.)
If I had known Popcorn and Leopard were incompatible, I would have held off my upgrade. We burn a LOT of DVDs, mostly of the one movie we have the rights to, and suddenly we can't burn anything. This is a major bummer and the support situation is aggravating in the extreme.
WARNING: Better hold off that upgrade to Leopard. Popcorn 2 will NOT work on Leopard! No patch from the developer has been released, two weeks after Leopard's debut.
Upon hitting the burn button, we get the error "Could not record the disc because of a Mac OS Error. Result Code = -13780" This error comes up every time.
Technical Support at Roxio consists of a support portal. All attempts to login to the portal have been unsuccessful (I have read about this particular problem on Mac Update forum). Calls to Roxio to fix the login problem (new login, new password, etc.) have not resolved the problem and we are still unable to log in to the support portal. (Friendly people on the phone, though.)
If I had known Popcorn and Leopard were incompatible, I would have held off my upgrade. We burn a LOT of DVDs, mostly of the one movie we have the rights to, and suddenly we can't burn anything. This is a major bummer and the support situation is aggravating in the extreme.