My son regularly sends us videos of his baby via WhatsApp. The videos have been taken on Samsung phones & are in MPEG4 format. They are usually 1-2 minutes long. Every few months I edit the videos, string a number together & create a Roxio movie of 25-40 videos lasting 45-60mns.
I have a Dell PC operating Windows 7. All Windows upgrades have been applied.
I have used Roxio regularly for several years – first CREATOR 10 Suite and now CREATOR NXT2. I create a Production in VIDEOWAVE & then Output to a file using the video file quality ARCHOS MPEG4 (AVI) Best Quality. Up until about 4 weeks ago I had not experienced any problems & I have a set of excellent videos.
Now, for no apparent reason, while in the Rendering process my PC freezes – totally. The only way to get the PC going again is to turn the power off / on at the mains. This happens most of the times I am attempting to produce an output file.
This might be the first video in the production, the last or anywhere in between. There is no pattern.
I have tried options such as Hardware & Software rendering, with or without Transitions, and other file output formats. Sometimes the output file is created but more often than not the PC freezes.
I applied the Repair option & then uninstalled / reinstalled Roxio – these had no impact on the freezing.
A friend has ROXIO CREATER NXT PRO4 on his PC (running Windows 10). I created the same production as on my PC & output movie files seven times in a row without any problems. I tried different options (rendering, transitions & file format) and everything worked well.
Purely as a test, I loaded NXT PRO4 on my PC and tried again (after removing NXT2). After several tests I found that the PC was freezing at least half of the time.
I cannot explain why VIDEOWAVE should stop working like this and am hoping that the Roxio experts will be able to offer suggestions to help me.
Could it be that the problem is caused by my PC? Is a Windows file or buffer (that I know nothing about) be full?
My inclination is to move to Windows 10 & then upgrade Roxio. But this an expensive route with no guarantee that the problem will be fixed.
Thank you (& apologies for using wrong forum – NXT2 forum not available for new queries)