I can not restore a Roxio Back on Track backup .RFI file I made of all data on my C: Drive. It contains about 100 GBs of various file types. Word docs, AOL filing cabinet files, Quicken data, JPEGs, MPEGs, PDFs, Excel files, etc.
I have a Dell XPS 600, Windows XP-SP3, 2 GBs RAM, Nividia G Force 6800 Video card, Pentium ® D 3 GHz and over 200 free GBs on Drive C: and over 600 GBs free on Drive D:
On 10/9/09 I downloaded Creator 2010 with Back on Track (BOT) ver 22.214.171.124, from the Roxio web site. I saved the C 2010 .exe file to my back up drive.
I then loaded the program and used Back on Track /back up files/ back up all files in path, to back up my C: drive (C:\docs and settings) and saved it to a new folder on my D:drive (compressed I think) and named it. I did not Varify the backup.
With Dell support, I then changed my OS to Windows 7 and reloaded Creator 2010 from the .exe files I saved on my D: drive.
While trying to restore the files I found that BOT had made 2 backup files. 1 Back up .RFI file (not in the saved new folder I named) with the BOT blue start logo (.RFI Roxio back up index file). When I tried to restore this .RFI BOT backup file to original location I got a repetitive “problem reading file” pop up’s, all with the $roxio$ extension. “Retry” didn’t work so I selected “no to all” on the retry option and continued. It restored all the folder names that where backed up but were all empty, no data. Clicking on properties on this .RFI file shows the file to have only a few MBs in it. Not the 100GBs I backed up.
BOT also made a 2ed backup folder. The one I named and saved. It doesn’t have the BOT logo. If you open this folder it contains all my backed up folders/files in the C: drive. Clicking “Properties” shows it has 99+ GB’s of data but the BOT logo is only on the individual files. These logos area white sheet of paper with a folded corner and the blue start button. All these individual files have the file extension .$roxio$.
If you click on the blue start button on theses individual BOT .$roxio$ files, BOT tries to open and freezes up.
Dell support and I have spent weeks trying to restore these files with no luck.
We changed the OS back to Windows XP, sp3, reloaded Creator 2010 and tried to restore again with the same result.
I hope I can restore my data using Windows XP, Resave the data properly then change the OS back to Windows 7 and restore again. Then throw a big party!
Is there any hope of getting my files back, I’ve got my life on them.
Thanks for your help.