NONE of the suggestions work in Roxio label creator 10 for the HP printers, even after reading AND following all the suggestions. No such item as "generic paper" shows, just "plain paper", I have even tried re-installing, no luck.
Using a4 cuts off the top of the label, a5 gives more of the label but still chops the top off. I even tried purchasing an Epson printer, it still does not work properly, so I took it back. I am now using an HP D5360. That didn't help either.
I can print perfectly using Roxio express labeler, but I don't have the flexibility of editing that label creator offers. The EMC program is just faulty. No amount of tweaking has helped. EMC just does not play well with XP Media Center OS, and neither HP, Microsoft, or Roxio support have been of any useful assistance. $100 bucks down the drain for direct to disk printing. I am afraid to try to do any recording to the disks, the specialty disks are too expensive to keep mucking up.
I may try to install it on my laptop which is running XP Pro instead. It may be some sort of compatability issue with the media center programming.
The one good thing, light scribe works fine, but is a bit hard to read for people with poor eyesight.
Thanks for trying.