telboy22

Hi Brendan Start up My DVD, select the Help menu and the User Guide is the is selectable from there. It downloads as Mydvd.pdf. Regards Telboy22

I have had this product for a short time and also found a sad lack of user guides. There is one for 'My DVD'; in the help menu, there is a downloadable pdf file which I haven't waded through yet!

This sounds like the problem I encountered last October with EMC 2009 after installing latest drivers for Nvidia Gforce. The advice offered was to roll back to the previous driver. This I did and the problem disappeared.

Have you looked at isobuster available from isobuster.com. This is suposed to rescue data from troubled discs & although I have never had to recover data from an unclosed disc it may be worthwhile investigating

Had a si,iliar problem with PC showing sporadic erratic behaviour ending with BSOD. Problem turned out to be a faulty power supply which was replaced and the problem has not recurred (so far !!)

I have the same videocard NVIDIA Gforce 9600 gm. I noticed some odd things happening in Videowave where some images were not fading but persisting as background. This was particularly noticeable when a full frame pic was followed by one in portrait format. I also had the latest drive dated 19/08/09 rev 8.16.11.8681. Rp;;ing back the driver to 9/12/08 7.15.11.7904 caused this odd phenomenon to disappear. Thanks for the tip

I have also had this problem when trying to burn an AVCHD projjec whether burning to disk, to .iso or folder set. I've had several suggestions from Roxio support to try - uninstall- re-install- disable evrything and try again - no success!; uninstall Microsoft .Net, uninstall - reinstall and try again - - no success. There is another thread on this problem. One solution seemed to be to install the Blue-Ray plug in. (Is this still availabel for emc2009?)

Thanks you for the fast response The DVD was burnt and played on the laptop which plays it fine until connected to TV with HDMI cable Should have said in 1st post that the player was Cineplayer

Using my Acer laptop, I created a video from still pictures and output as mpeg4. This was imported into a DVD using MyDVD as AVCHD with Menu and output to an .iso from which a disv was made. This played alright on the laptop using Cineplayer but on connecting a TV via HDMI lead, the player identified a disc and then stopped. The progam then would not respond. I have tried a different TV and with TV's switched on and off with the same result. Vista, EMC 2009 and Nvidia are all up to date. Any suggestions would be welcome

one further thought - had a similiar problem which turned out to be a dodgy power supply. No more BSOD's since it was replaced

Have been using SP3 and EMC 9 for some time now and have had no problems

You could try switch - available free from nch.com.au/switch

Had a similiar problem with black frames appearing after burnng to DVD. The images I was using were on an external drive so I moved them to the hard drive and the problem did not reoccur

re dougknox.com: have just tried this site again and have pasted the webaddress http://www.dougknox.com/index.html navigating to Windows XP utilities and selecting 'Restore CD/DVD drives in Windows Explorer' and following the onscreen prompts downloads the utility. Have trued apoga.com and just get a blank screen!

there is a cd-dvd drive fix available on dougknox.cm which I found worked when I had a problem with my drive. Worth a try