Somehow, I wasn't alerted to your reply, Bruce. I appreciate it. Since that time I've discovered all the problems and incompatibilities with both the installation and running of EMC 10, and I figure my installation was not done correctly. That said, the contortions you have to go through to remove this package as well as to install it "correctly," and the other programs it "breaks" once its installed, leave me with no desire to re-install or use it. Roxio will not allow me to downgrade to version 9 or 8, so my version 10 disk is useless. I have found so many glitches in their website and message forums while trying to find answers and fixes, that I am appalled. Not that these things don't happen from time to time, but if the company is so sloppy about its "public" interface, they are either inept or unconcerned about getting and keeping customers. This is not how the company was run several years ago. Roxio has not only lost a decade-long customer and the referrals I am in a position to give, but also its reputation among OEMs and hardware companies.