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Jim_Hardin last won the day on December 3 2020

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About Jim_Hardin

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  1. Hi Jim,

    Have you seen a dropped Video signal while recording via the Roxio USB device? This seems to happen randomly while making the initial recording. Nothing short of a system restart solves this.

    Unistalling then installing the program and restarting does not work

    Closing the program and restarting does not work

    Unplugging and plugging in the USB does not work

    I have seen this at 2 minutes and 20 minutes. The device just stops video signals. Audio still goes through but the picture freezes.


    After a computer reboot it works but that means you have to sit through the whole capture process to ensure it's working fine.

  2. Jim_Hardin


    IF you are making an Audio CD the song extensions will be CDA. ANYTHING else ia a Data CD. But there is no extra charge for letters here and verbose descriptions really help get the right responses from us
  3. I doubt it but who knows? We have seen a sensitivity issue in the software that caused a few to stop recording if the slightest noise was in the source. But few had it and it was never corrected. Check back later for a message with another thought on this.
  4. Jim_Hardin

    computer crashing

    You should not have to do any of that!
  5. We used to see this problem with VCR's that weren't "tracking" correctly. But you are using a camcorder... Two things to try: (actually you can do both and kill two birds with one stone) Run the camcorder tape to the very end, then rewind. Use the VCR pass through. Connect your camcorder output to the VCR input. Then connect the VHS to DVD to the VCR output. sometimes that works!
  6. Jim_Hardin

    computer crashing

    That is a disappointment I'd like you to take one more shot at this before you ask for your refund. Note: I am just a fellow user like yourself. If you don't want to do this, it won't have any effect on your refund status! Up top under Support is Software Updates. For the Roxio GameCAP there is an SP2 update you can download. It is the Full Install! Download it per the instructions but do this first before trying to install it! Unplug your RGC Device and put it aside until you are completely finished. Download and install the Revo Uninstaller. Then run it inModerate Mode to remove any traces of Roxio. Create a New User Account with Administrator Privileges. Turn OFF any A/V & Firewall. Reboot and log on to that new account. Use the SP2 download and right click on Setup.exe and select Properties. Under the Compatibility tab, make sure nothing is checked! Right click Setup.exe and select Open. Don't do any updates at this time (get it running first) Use the Default Locations! When the Install competes, turn your AV & Firewall back on and reboot. This is the limit of my good guess's, I hope it works!
  7. Jim_Hardin

    Basic questions from a new Creator user

    Let's leave VW out of this for now. Instead let's try some Known videos. Windows ships with a sample video or two. Go into your Libraries/Video/Sample Videos and use one of them for a test. Start a New MyDVD project and use that sample video for your file. At this point you can either burn a disc (sacrifice one for the team) or burn it to an ISO file. I would pick the later and put it in the same Sample Videos file. Assuming it works, New Project and load one or two of your video files that you have had trouble with. Again burn to ISO and see what happens. I want to see if the video file is the problem with this. I have another test in mind but do this first to see if we need to do more
  8. Jim_Hardin

    computer crashing

    Did you follow the address Win10 provided? I would do that for sure!
  9. Jim_Hardin

    computer crashing

    It should run as intended! You can see in my screen cap that is mine set up on a Win 10 PC. Please post a screen cap of your GameCAP running before and after crash.
  10. Make and model of camcorder? A picture of your setup would help. Although it sounds like all is in order... Do you have anything else you can test it with? Anything with Composite output: DVD, BD, DVR VHS tape player?
  11. Jim_Hardin

    computer crashing

    If by chance you plugged the GameCAP USB into your PC before you installed the software, Windows will automatically install the wrong drivers!!!! If that is the case you have to delete them or it will never work! Plug the device in - go to Device Manager (Win-Pause keys) - identify the device under Sound, video and game controllers and Uninstall Device! Now do the Short Version: (repair install) First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc. Unplug your RGC Device and put it aside until you are completely finished. Now insert your Roxio Disc. Don’t do any updates at this time (get it running first) When you reach the screen where Repair is offered, choose that! When the Repair completes, turn your AV & Firewall back on and reboot. Keep you fingers crossed and this should do it
  12. For your Country, the software should automatically set itself to PAL. The quality that it will capture at is limited to PAL's 720 X576 @25fps. If you are looking at HD quality, it cannot be captured at that quality level. myguggi asked for a complete description of your hookup. Really like to know how you are connected? Do you use a SCART connector in this?
  13. What are you playing your Games ON? What output does it have available? (a picture or two would help)
  14. Jim_Hardin

    Basic questions from a new Creator user

    So you are not using VideoWave to do editing at all? That could be a factor as VideoWave preps the output file for MyDVD. That should not make any difference but it might so it is something to try. Just use the Output - Prepare for Authoring.
  15. Jim_Hardin

    Basic questions from a new Creator user

    Yes Tngordo did state MyDVD but I suspect he is working in VideoWave. Or that is another assumption that is returning to bite me in the a__ IF VideoWave then it looks like this: