I have upgraded from vista home premium to vista ultimate. Since then roxio media 9 files disapear. I reinstall and everything is fine and then in a couple of days the files are gone but the shortcuts for the programs are still there. vista is up to date and works fine as do all other programs I use. I have to reinstall roxio every time I wish to use it. I have also installed the vista updated version of roxio the 9.1 and the same problem persists.
With home premium there was never a problem. Started a help ticket but no response on that front.
Thanks in advance for your comments.