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jojoand

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Everything posted by jojoand

  1. I have suddenly started getting the error message that the roxio softscsi host adapter driver will not start. I have determined that the driver is in the location specified, but for some reason it will not start. Can anyone tell me what it is for and give me some idea how to fix this error? thank you.
  2. jojoand

    Are Bad Reviews Accurate

    While researching the newest version of Creator, I noticed the reviews on Amazon were almost totally negative, with most saying they couldn't even get it to run. Have there been any recent updates which have corrected some of these problems? I am using Creator 2009 on Windows 7 (and yes, for the most part it is working, though I don't use all of its modules). I'm wondering if I would have even more problems with the newer version meant to run on Win7 than I do with the 2009 version. I usually end up buying a new version closer to the end of the year when it is more affordable and has many of the initial problems corrected.
  3. jojoand

    Location Disk Catalog Files

    I would like my disk catalog files to be on my DATA drive so that it backs up with that drive. Is there a way to specify where those files will be located? Thank you.
  4. jojoand

    Location Disk Catalog Files

    I finally got around to trying the fix and it worked like a charm! Thanks again. On the computer where I actually wanted to change the location, the line was approximately where you indicated. On the laptop I was using when I responded earlier, it was in another position, but perhaps because I had added user settings.
  5. jojoand

    Location Disk Catalog Files

    Sorry about the earthquakes! Do you live in New Zealand? I hope you've had no damage. I finally found the line, but it was much further down in my file. There were many other music settings values before it. I have not yet tried changing it but will report when I do. And thanks again.
  6. jojoand

    Location Disk Catalog Files

    Brendan, I'm impressed with your knowledge of Roxio! I think I found the file, but I could not find the line with the path you described below. Is there only one user.config file? The file I found was mostly filled with settings for audio and the like. I found few, if any path settings. But thanks for trying to help. Luckily it is not a big problem for me not to be able to relocate the files.
  7. jojoand

    Location Disk Catalog Files

    Sorry, I thought there was only one Disk Catalog function. One module of the program will catalog your DVD (and possible CD) disks to enable you to find out what is on each disk. Once cataloged, you can search the database and it will find the file you are looking for and tell you what disk it is on. The database for these files is stored in the Users area of the C:drive and I would like to relocate it to my D or DATA drive. I'm not sure this is possible and was just asking if anyone knew if it was. Thanks for trying to help.
  8. jojoand

    Won't produce wide screen video

    I have tried to get a wide screen DVD and have chosen the 16x9 option, but the video still turns out 4x3, which scrunches everything up, since it was captured wide screen. Is there a way to get Creator 2009 to produce a wide screen video?
  9. jojoand

    Won't produce wide screen video

    OK, then that is what I did. I thought he meant to select it from the program module (Videowave).
  10. jojoand

    Won't produce wide screen video

    OK, I am using Roxio My DVD (a part of Creator 2009). The video was recorded from a live TV show using Windows Media Center and then turned into a .wmv file by Windows LIve Movie Maker. The file plays as widescreen and it was recorded from an HD tv program. When I play the wmv file in windows media player, it plays widescreen. There is no "video/advanced" choice on my edit menu, but I do select "Project settings" on the file menu and select 16x9. The menu shown is then widescreen and the video ON THE MENU looks widescreen, but when I preview the video or create it, the video becomes 4x3 size in the actual video. I have seen others with this problem and it had to do with not recognizing the correct file ratio. There really isn't anything more I can tell you. Perhaps My DVD just doesn't work properly with wmv files, (and I am sorry I got that last letter wrong, I meant wmv, not wmf.)
  11. jojoand

    Won't produce wide screen video

    Actually, I am using a file created by Windows Live Movie Maker from a TV program I recorded. It is a wide screen, high def program and the wmf file that it created is wide screen. In DVD maker the movie was created as a wide screen, but I wanted to do more with it in Creator 2009. But when I burned it (or previewed it) in Creator 2009, it was not in wide screen.
  12. I was only SUGGESTING that Roxio rethink their license, since many software companies now allow placing on a laptop and a desktop as long as both are not being used at the same time. I know Roxio only allows one PC per license. But thank you for the clarification.
  13. Those are the terms of service for the website. It doesn't address the software except to say "see the software terms of use". I did not download the software from the website but purchased it from a store, although I am sure the terms are the same.
  14. Many programs allow one to install a program on a desktop and a laptop, if they will not be used at the same time...sort of as a convenience. Is this possible with Roxio? If not, I encourage them to allow it.
  15. jojoand

    Creator 2009 in Windows 7

    I'm surprised that you can't install it in Windows 7. I have installed it several times, both in Win 7 RC and after I installed the final release version of Win 7. I haven't found any serious incompatibilities, though I haven't tried out every module. You should at least be able to install it. I'll post later when I try to burn a DVD.
  16. New Install of Creator 2009. It has finished cataloging files. Under "MY media", many videos were not found or displayed. I manually imported them into the media album but they show up with a question mark instead of a thumbnail of the video. Under the next tab (Folders) I can go to the video folder and they all show up and have normal thumbnails displayed. If the program can show the thumbnails in the folder view, why isn't it finding the videos in "my media" and showing the thumbnails there? This seems quite strange. Because it isn't finding the videos, it isn't automatically cataloging them they way it did for those it found (which were mostly mov files, old avi files, and a few recent files that I think I imported with Roxio.
  17. You were correct that some avi files were displayed and others were not...but those being displayed were in folders that had different permissions than the folders that would not display. Somehow sharing my folders between Vista and Windows 7 RC messed up the permissions in lots of my folders that I accessed with both operating systems. I think the problem still exists between Vista and Win 7, especially if you use the Homegroup feature.
  18. I had the necessary codecs, otherwise the files wouldn't have displayed correctly in the "folder" tab. The problem turned out to be a permission problem with the folders. Apparently the Roxio "media manager" program needed different permissions to access the folders and display the thumbnails than is required in explorer or even the "folder tab" display. Once I changed the permissions of the folders, all worked correctly.
  19. I have just installed Roxio 2009 and it has supposedly cataloged my media files. I indicated correctly where to find them. However, it has only found a fraction of the video files in the folder and is giving me the message that it has found XXXX number and there are no files to process, indicating it has finished processing all the files. Why isn't it finding all the files and what can I do do enable it to get the others? Thank you.
  20. I turns out the problem had to do with permissions on the folders of my pictures and videos. Something had changed the normal permissions and I had to jump through a few hoops to get them back the way they are supposed to be. Once I did that, Roxio Media Manager found the files and displayed them correctly. It is strange the way the program works, because the "folder" tab correctly displayed the files, even though the permissions were not as expected, but the Media tab did not, even when I added them manually. And until I changed the permissions, it did not find the files automatically and include them in the media tab. (I had the permission problem due to sharing the folders between a Windows Vista and Windows 7 dual boot OS. For some reaso the two OS's don't share partitions and folders too well when you are dual booting.
  21. I am adding more information because this problem exists on one of my computers (desktop) and not another (laptop). I have installed Roxio 2009 in both Windows 7 32 bit and 64 bit on my desktop and in both cases the media detector does not find most of the video files. When I add them manually they have question marks instead of thumbnails. However, the same 32 bit Win 7 install on my laptop shows all my video files after media manager has finished its cataloging and the thumbnails appear as they should. What would cause this problem? Is there any way to correct it? Both computers have the same basic folder structure with my data and video files being kept on separate partitions, which I have pointed Roxio to. The desktop install of Roxio finds a few avi files (5) in the video folders and displays them correctly from the folder with my video files, just not the majority (a hundred or so).
  22. jojoand

    Creator 2009 in Windows 7

    I agree that it may not run properly, but I will have to check to see whether the problems I'm having with the media manager also occur in Vista. I also haven't tried out all the modules to see if everything is working, but for the most part, it does run.
  23. jojoand

    Creator 2009 in Windows 7

    If you have Creator 2009 you should be able to run it in Win 7. I've gotten it running in both the 32 bit and the 64 bit version of Win 7 Home Premium.
  24. I just installed Roxio on a new install of Vista 64 and cannot get it to run because the registration process does not complete. It says "contacting our servers" and another window comes up and then there is nothing in the window that I can flll out or complete to do the registration. The program will not open and I cannot use the program at all. Except for a small amount of text, the box is empty and there are none of the usual windows buttons like a close button, etc. This is the 2nd time I installed the program on this computer and the first time I did not have this problem. Is it possible the registration server is down and that is why I can't register? Is there any way to use the program without registering? Thank you.
  25. I don't know if it was the dpi or not, but if you read to the end, my problem went away and I didn't have to reinstall or clean istall. Once I could get the registration box out of the way, the program ran fine. I didn't have to turn off the antivirus, either. It seemed to be a problem with the formatting of the box and the information in it, so I thought maybe a graphics problem because of the screen fonts being larger. If that does work for someone, it is a whole lot easier than a reinstall and it worked for me. By the way, do you have to register the software at some point to run it? When I opened it while not connected to the internet, it just said to register the next time I was connected and then opened the program. If I had decided not to register later, would it stop working at some point, or is it optional to register?
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