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About DesertLake

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  1. I am having the same problem with Media Manager. However, I do NOT have Blackbetty 8 something on my computer. I do NOT have Roxio on my computer (I have a copy of Roxio 6 but it is not on this comp) The Media Manager window comes up and says it cannot find the program to install. I click on cancel, it spends an interminable amount of time saying it is cancelling, then starts again. I have tried the solutions, like the windows program to clear install, gone to the suggestion about clearing things from the registry etc. None of this has made a difference, except that now a new window comes up about not finding a certificate. I have no idea where this program came from, why it wants to install on my computer, or why it won't go away and leave me alone. HELP!!!