Having been a happy customer since Easy CD Creator 5, I bought Media Creator 10 a couple of months ago. I have had to uninstall and reinstall the program twice since then, as the program ceased to run. I just discovered after IMing with Roxio tech support and then Norton tech support, that MC 10 and the Norton SystemWorks one-button registry cleaner are completely incompatible. The registry repair tool evidently incapacitates MC 10. The Symantec (Norton) techie told me that if I want to continue to use Roxio MC 10, I must disable the Norton registry diagnostic/repair tool. If I don't, then I'll have to uninstall/reinstall MC 10 after each time the repair tool runs.
Has anybody else run into this problem? Any ideas for solutions or alternatives? After years of being a faithful customer, I'm about ready to dump Roxio and defect to Nero, which is 100% compatible with Norton.