I get this message when I want to get into Photo Suite or VideoWave, etc. followed by: Please re-install it.
First I uninstalled Creator 11, then reinstalled it (in Windows8.1). That did not change anything.
Then I noticed that the following files were missing in Program Files(x86) - Common Files - Roxio Shared : 9.0 and 12.0.
So I copied these two files from my Window7 computer and pasted them into the Window8.1 computer.
But that did not work.
Then I downloaded the update of Service Pack 1, but that did not work either.
Can anybody help ?