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johnkorb

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About johnkorb

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  1. Hi Digital Guru, LOL, Yes, I do a fair amount of gaming, not as much as my twenty-something children, but I do a fair amount of gaming, a good bit of video editing, and routinely record tutorials that rely on full or partial video screen captures. Still, the majority of the hours I'm sitting in front of this computer I'm running VPN software and running Remote Desktop. Due to mybackground, I generally take an: if (it_isnt_broken) { dont_fix_it(); } else { fix_it(); } ... approach, but often new "beta" software requires the latest drivers. Thus, lots of system restore points and a few "C:" drive clones. As I'm sure you are aware, some of those drivers and some of that software is less than stable, which is one of the reasons I clone my "C:" drive on a regular basis. The cost of a 1T hard drive for a clone and the value of the time it takes to make a clone is far less than the value of the time it takes to rebuild a system from the OS up after a problem. Oh, and take a close look at the "dark dungeon" in the screen capture. Maybe you will recognize it. John
  2. Yes, ATI, the ASUS version of the HD6870. I have two systems with ATI video chipsets and two with NVIDIA video chipsets and I can't decide which drivers are the greater PITA. Last month it was NVIDIA, this month it is ATI.
  3. The friend I borrowed the diagnostic disc from read my post and suggested I clarify a couple of points. First, the system has a modular power supply, so when I disconnected and reconnected the power cables from the video card, I also disconnected and reconnected them at the power supply end. He (my friend) is of the opinion that the problem was that the video card was not receiving adequate power due to a poor connection in one or both of the power cables from the power supply to the video card. Second, to be clear, after the video card was removed and then reinstalled, the diagnostics still failed. We believe that with the video card not functioning properly, the drivers did not install properly. However, uninstalling them (and deleting the folders under C:\AMD\Support), then Windows installing the old drivers, then installing the new drivers and Catalyst over the top of the drivers installed by Windows, fixed the driver problems. Should someone else run into a strange problem like this, hopefully the information provided will be of use to you. John
  4. Hi Everyone, About the 9T of drive space, I have a 1T C: drive and four 2T additional drives. I make my backups to some 2T drives that I can hot-swap through a SATA dock on the top of my case, a Thermaltake Chaser MK-I tower. I used to back up to DVDs, but found that no matter what the brand of media or brand of burner, discs written at 8X or faster were unreadable with time, and writing at 4X just took way too long. I used to backup to Blu-ray, but as hard drives came down in price, backing up to disc became the more reliable, faster, and cheaper process, and no more being linked to the computer to swap media for hours. Thanks for the link to the latest XML 4.0 download. I'm going to install it tonight (more on that later). I tried playing with the monitors - swapped them around, swapped in another monitor, enabled the on MB video and connected up a 32" TV to it, but no improvement. However, I now have it working! As I'm always frustrated by posts where there are no details on what the person did to fix the problem, I'm going to describe what I did. Powering down and wiggling cables and wiggling the video card accomplished nothing. I replaced the "C:" drive with a clone I had made back in May (I routinely "clone" the "C:" drive in case it fails or becomes corrupt - something I learned while working at AOL a decade ago). Unfortunately, the problem presisted with the clone, so I put the original "C:" drive back in. I borrowed a diagnostic disc from a friend and ran it. The disc is a proprietary disc his company created and runs several utilities under control of a script. I had to enable the onboard video and connect a monitor to it as it by default didn't output to the video card. The diagnostics take about 90 minutes to run, but I didn't know that, so I spent a lot of time waiting for them to finish. The diagnostics were showing a video problem with a screen full of "FAILED!" messages. Driver problems, Direct-X problems, a real mess. I completely uninstalled the drivers and Catalyst software for the 3rd time. I rebooted twice, just to make sure there was a clean boot. Still no luck. Ran the diagnostic disc again. Same problems. I powered down the system and physically removed the video card from the MB, then re-inserted it, reconnected the power, etc. I ran the diagnostic disc again (waited another 90 minutes while it ran). Many fewer problems! I completely uninstalled the video driver and Catalyst software for the 4th time. This time an odd thing happened. Windows 7 Ultimate decided that it wasn't happy with there being no driver for the HD6870, so it installed a very, very, very old version of the driver. It did not install the Catalyst software, so while a very old driver was installed, there were no utilities and the old driver decided to "scale" the monitor output so that there was about a half inch black margin around the content. I installed the latest drivers and Catalyst again, disabled the scaling (so that the video output would fill the monitor). All appeared well. Rebooted twice. Looks good! I ran the diagnostic disc, and it came up clean! Everything passed! I crossed my fingers and ran Roxio. Success! The menu utility was running properly! I ran all sorts of software - video editing, photo editing, video capture, Blu-ray player, DishAnywhere, etc., and everything ran correctly! So, I'm chalking this up to a bad connection between the video card and the MB, which shouldn't happen with gold contacts, but apparently did. And dust isn't a factor as the inside of the case (a Thermaltake Chaser MK-I with lots of filters, the cleanest case I've ever had). I'm now heading off to the local computer store to buy another drive. I'm going to clone the "C:" drive again and start rotating through two clones instead of having just the one clone. BTW, I use Acronis to perform the cloning operation. I've used various versions for years, and have been very happy with it. I used to use software that came with a new drive to make clones, but at work they used Acronis, so I switched to it for home use. After I've made the clone I'm going to download and install the XML 4.0 and install it. I'll run it a few days, and probably make a new clone next weekend - one which includes the XML update. Thanks for all the responses! I appreciate the help! John
  5. Thanks for the suggestion. Windows Media Player is installed and running. Overnight and during the day today I've run Windows Defender Offline (Full Scan) which found nothing, and run a chkdsk, which also found nothing. This evening I'm going to shut it down, reseat all the bords and connectors, and see what happens. Oh, and the processor is an i7-2600
  6. Last night I went to launch Roxio Creator 2011 Pro to rip music off of some new CDs and encountered a problem. I double-clicked on the desktop icon and received an empty window frame except for the title bar at the top of the window and an ad for NXT. I tried moving the mouse over the empty window (completely transparent - you see the desktop through it) but that had no effect, other than at times displaying the "hand" pointer indicating there was something clickable under the pointer. I've attached a copy of the "Roxio Creator 2011 Pro" window displayed (see below). As you can see, the desktop image is visible through the majority of the "Creator" window. I closed the window, went to the START menu, found "Roxio Creator 2011 Pro" and clicked on it. Same result. I found that clicking on the left end of the title bar let me select placing the window on the various monitors. I tried that option and it moved the windows, but the window still did not populate. I closed the window and ran a complete virus scan. Nothing found. I went to a system restore point from over a week ago, a point PRIOR to the last time I know that "Creator" worked properly. When the restore was complete I tried "Creator" again with no change in the result. I uninstalled the video drivers, rebooted, installed the latest video drivers, rebooted, then tried "Creator" again. No change. I uninstalled "Creator", then rebooted, then uninstalled JAVA, rebooted, then uninstalled FLASH, then rebooted, then uninstalled the video drivers again, rebooted, then installed the video drivers, rebooted, installed "Creator", rebooted, then tried "Creator". Still no luck. It appears that the individual programs will run and that the problem is limited to the RoxioCentralFx.exe program. Any suggestions? John Windows 7 Ultimate 8 GB RAM 9 TB Disc Asus ATI HD6870 video Dual Samsung 27" monitors
  7. Hi Jim, I just wanted to say thanks for all your help! Changing to the .ts files has reduced the number of VideoWave crashes dramatically! I've finished my project (successfully) due to your help! Thanks so much for taking the time to help me with VideoWave! Best Regards, John
  8. Hi Jim, I think I've fixed the crashing problem - Don't open the MP4 files! (LOL) Seriously, VideoWave seems to have a real problem with those files. I've spent many hours this week converting files with different converts and trying different file formats. It doesn't seem to matter which converter I use as long as I run them through a converter. I still have about 720 GB of files to convert, but I've changed the Hauppauge so that it now creates ".ts" files. So far it appears that VideoWave "likes" the ".ts" files, so hopefully I'll have success with them. I guess my current question is - other than subtracting the start time from the end time of the clip in the timeline, how does one find the actual duration of the clip so one can set the panel duration to the length of the clip? How am I currently setting the panel duration to the video clip length? -- I find the "in" point I want and set it, then I find the "out" point I want and set it. -- I make a wild guess at the length of the clip and set the panel duration to that value. -- I then go to the overlay track and click-and-drag the video so it is up against the start of the panel. -- I click on the object end icon and write down the clip end time. -- I click on the object start icon then write down the clip start time. -- I manually subtract the start time from the end time to get the clip length. -- I then set the panel duration to the calculated clip length value. Is there a faster, better way to set the panel duration to the clip length? Thanks! John
  9. Hi Jim, Thanks for the info! It is very helpful! I'll start with the crashing. I immediately installed SP1. I don't run a Registry Cleaner and don't believe in them (bad past experiences). While all the files I'm trying to process are from the Hauppauge DVR, many of them have a circle-with-slash icon rather than the first frame of video. Almost all the circle-with-slash files have sizes greater than 2 GB, but not all. Some files as small as 5.1 MB have the circle-with-slash, but only one file greater than 2 GB doesn't have the circle-with-slash, and it is 7.19 GB. Is there a file size limit for VideoWave? Oh, and right-clicking on a circle-with-slash file causes the "ding" sound that indicates a problem, then a white semi-transparent overlay completely covers the VideoWave window, and VideoWave stops responding. Also, if I take a large, circle-with-slash file and run it through Roxio Video Copy & Convert (which takes quite a while as one might expect), about 50% of the time the resulting file opens just fine in VideoWave, so I'm guessing that VideoWave doesn't like something about the file format written by the Hauppauge, though that doesn't necessarily explain why the files from Roxio Video Copy & Convert often fail to open. Oh! When the files created by Roxio Video Copy & Convert fail, they generate a "Microsoft Visuall C++ Runtime Library error in VideoWave 13, as shown below. When I close the modal, VideoWave closes. Assuming that because VideoWave displays the first frame of video as the file icon the file can be added is NOT valid. In the screen capture above where all the file icons are circle-with-slash except for the icon at the lower right, if I try to add the file at the lower right (WinTV_28.MP4) I get: And when I close that modal, VideoWave closes. I just tried the drag-and-drop from Windows Explorer and at first it appeared to work, but when I clicked "Done" VideoWave went to white and became unresponsive (big sigh). I waited several minutes, hoping that it was just busy processing the file, but after 20 minutes it still had not completed or responded in any way. As for the duration question, what I was trying to ask was how to determine the length of the video clip added to the internal track. The way I'm doing it now is to go to the beginning of the object and look at the time (03:22.09 in this case), then go to the end of the object and look at the time (03:52.08 in this case), calculate the difference (30 seconds in this case), then set the panel duration to the calculated time difference (30 seconds). This seems to work okay, but I am hoping that there is a better way of getting the clip duration than manually subtract the start time from the end time. Any ideas? Thanks again for all your help! John
  10. Hi Jim, Thanks for the advice! I did a little reading on internal tracks, did some experimenting, and I think I've got it. When I added a second panel and edited the in and out points of the video in the second panel, I couldn't find a way of measuring the duration of the edited clip in the second panel other than write down the in and out points and manually calculate the duration. Is there a better way of setting the duration of a panel to the duration of the edited clip than what I've described? From what I've read, the advantage of using the internal track is that if you have to re-arrange panels, insert panels or delete panels, the parts of the panel move together so you can drag-and-drop a panel from one place in the story line to another place. I haven't tried this out as VideoWave crashed opening a clip (threw a modal saying it couldn't open the video file, and when the modal closed, VideoWave became non-responsive. It appears that once VideoWave has crashed, it won't run properly until after a reboot, and as I need to be at work in six hours, I won't be able to experiment again until Friday night. Thanks again for all your help! John
  11. Good to know. I'll try working with the Internal Track this evening. Thanks!
  12. And now it is working! The Color Panel and insert Video as Overlay works! Thanks! It looks like editing is a little more "interesting" with the color panel/overlay technique, but it is workable. Many thanks to sknis, Jim Hardin, cdanteek! Your efforts are greatly appreciated! I've attached a screen shot of the result. John
  13. Guys, thanks for the help - I'm still working on it. Below is a status update. Well, the "Repair" is not going well. With no applications running, firewall & antivirus off, I'd start the "Repair". Each time I try it complains about the "source" for "Roxio Cineplayer" not matching, then it quits. I'm going to do an uninstall, reboot, and reinstall, but as I'm on call tonight, that will have to wait a few hours (can't risk getting called during a reboot). I'll try the color panel and overlay after the fresh install and let you know what happens.
  14. Hi Jim, I seem to be crashing VideoWave when I add the video to the overlay. Here is what I've tried, step-by-step. Launch Videowave. The "Welcome to VideoWave" window appears. - Select the radio button "Create a new production". - Select "Widescreen (16:9) from the "Format" dropdown. - Click "OK" button. On top menu bar, click "Production". Dropdown menu appears. - On dropdown menu, click on "Add Color Panel..." - the "More Colors" window appears. - Take the default color (black") and click the "OK" button. On top menu bar, click "Production". Dropdown menu appears. - On dropdown menu, click on "Add Photo/Video" - the "Insert photo/video" window appears. - Select the radio button by "Insert as overlay". - Click on the "OK" button. Roxio VideoWave window goes white. Several seconds later a small window titled "VideoWave" appears with that wonderful message "VideoWave has stopped working" followed by the "Check online for solution and close the program" and "Close the program" options. I've rebooted, tried again, rebooted, tried again, and in four attempts I get the same result each time. What am I doing wrong? VideoWave build information is at the bottom of the abend capture. Thoughts? Thanks! John
  15. And the straight screen capture causes an error, so here it is separately.
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