I should just give up on this software but when it works it's worth it. How can you get a functional installation without doing a Windows reinstall and a having clean registry. I had EMC 7.5 and 8 installed. I uninstalled them with add/remove. Then following advice from this forum, I deleted roxio folder in program files, Roxio Shared folder in C:\program files\common files, Roxio folder in C:\documents and settings\user name\application data\roxio and the HKEY_LOCAL_MACHINE AND HKEY_CURRENT_USER\SOFTWARE\ROXIO entries. When I rebooted I had blue screen crashes which I finally fixed with windows restore to point just after uninstall of 7.5 and 8. Then windows installer kept trying to reinstall 7.5 and 8 until i removed them from the windows installer database. I reinstalled 7.5 and then uninstalled it. I reinstalled 8 and uninstalled it. There were a ton of Roxio folders and files and registry entries which I left. I installed EMC 9 full install. Some parts of the program worked but Creator classic and Tag editor (maybe others) would crash because they couldn't find RXAssetViewdll.dll. I uninstalled 9 and reinstalled all parts of program but to different location, Roxio\Easy Media Creator 9. Same problem again. A search for RXAssetViewdll.dll found 2, in program files\common file\roxio shared in the version 9.0 dll shared folder and the shared dll folder. Renaming the RXAssetViewdll.dll in the shared dll folder solved that problem.
Now when I try to use the backup mypc program and try to save or open a backup, I get an error unable to find DRVWDDM.dll. Please Reinstall!! That file is sitting right there in the Program files\Roxio\Easy Media Creator 9\Backup Mypc\System folder, which I guess is where it belongs, but Backup Mypc can't find it. Sorry for rambling on, but I'm stumped.