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John at Roxio

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Everything posted by John at Roxio

  1. John at Roxio

    Help Me With Roxio

    FYI, your other posts are locked now. There is no need to have 3 discussions in the same area regarding the same topic. If a complete uninstall does not fix the problem, then I would suspect that something is wrong in Windows itself and it may require a reinstallation.
  2. John at Roxio

    Retaining Song Names On Cd

    Many Mac drives dont support CD-Text. Some even support writing it, but not reading it. Test in a home stereo setup or your car's CD player if you have one.
  3. John at Roxio

    Can I Make A Bootable Iso File?

    You can make a bootable ISO, but Toast wont do it automatically for you. Your best bet is to google Windows bootable CD instructions or something similar to that and get details on what exactly is involved in creating the disc. Once you have the data organized the way Windows needs it, you can then use Toast to burn and ISO compliant disc.
  4. John at Roxio

    Toast Titanium 9.0.1 Media Browser Won't Show Songs

    Hmm, have you moved it after installing Toast? Did it work before you moved it? Sorry, to ask so many questions, but honestly I am kind of stumped.
  5. John at Roxio

    Toast 9 Blu-ray: Awesome, But...

    This is the 2nd report I have heard of this symptom, but I have not personally had this problem. Specifically which options have you changed so far?
  6. John at Roxio

    Toast Titanium 9.0.1 Media Browser Won't Show Songs

    Have you moved your iTunes library to a non-standard location?
  7. John at Roxio

    Keep Getting A Message

    It sounds like that Video_TS folder itself may have a problem. Try with a different Video_TS folder.
  8. John at Roxio

    First Play But Play Once Only In Hd Dvd

    Make sure the option for "Play all items continuously" is not checked. That should do it.
  9. John at Roxio

    Toast Won't Launch

    It has been registered as a bug in our database, but its not a super high priority unfortunately. I have had some users say that a DVI to VGA adapter was enough to fool the system into thinking a display was attached but that didn't work for others.
  10. John at Roxio

    Crashing

    I burn muliti-disc sets all the time. I generally dont have a need to go above 4 or 5 discs though. I didn't see which version of Toast you are running so make sure you grab the latest update off of our web site if you haven't already. I am also starting to suspect you may need to run some disc repair utilities on the system. My personal preference is Disk Warrior.
  11. John at Roxio

    Videowave-sound Plays But No Video

    The first thing to do is update the drivers for your video card. Then try again and let us know if the problem persists.
  12. John at Roxio

    Why Does Toast 9 Add Time To Audio Tracks?

    Make sure are using the latest version as well. We had some bugs related to audio length in 9.0
  13. John at Roxio

    Video Copy & Convert Hangs At 0%

    Try switching the encoder over from hardware (if that is how it is set) to software and see if that makes any difference.
  14. John at Roxio

    Retaining Song Names On Cd

    There should be an option in the Audio CD format for "Add CD Text"
  15. John at Roxio

    Isrc Info Problems

    I actually had to do some reasearch on this one. From what I can tell the ISRC information is not saved when exporting to Bin/Cue. This has been logged as a bug although it may just be a missing feature.
  16. John at Roxio

    Paid For Upgrade, But Download Corrupted

    Check your forum inbox. I sent you a private message.
  17. John at Roxio

    Plug And Burn

    We have free phone support for our latest flagship products (currently EMC 10 and Toast 9). And the previous poster is right, yelling doesn't help your cause. check out http://selfserve.roxio.com/
  18. John at Roxio

    Roxio Hangs

    First things I would try is to update video drivers and switch rending to software mode.
  19. John at Roxio

    Installation Problem Toast 9

    Oh, I see. Try this, just use spotlight to search your system for Toast and Roxio and delete anything that is found (with the exceptions of documents that may discuss breakfast). Then once everything is removed, try installing Toast and then the plugin and see what you get.
  20. John at Roxio

    Toast Just Burn , Nothing More !

    Maybe you can just record several 5 to 10 second clips with your camera and test with those. I want to see if all files from this camera fail or just certain ones.
  21. John at Roxio

    Windows Media Player Has Stopped Working

    Can you give me some more details on the error message itself when WMP crashes? I need information the offending module/app. Generally clicking on the more or details button will give you this extra information. Also you may want to check the default decoder used for MPEG2 before and after installing EMC 10. Check out this related article http://support.microsoft.com/kb/306331
  22. John at Roxio

    Video Copy & Convert Hangs At 0%

    The first thing I would recommend is updated video drivers. Also sometimes the problem may lie with the file you are trying to convert. Have you tried multiple files?
  23. John at Roxio

    Toast Just Burn , Nothing More !

    Please keep your tone more pleasant to make sure this thread doesn't end up disappearing. Can you test with different files? I googled m2ts sample files and found one on the 2nd hit that was about 6.8MB. I downloaded it, followed your steps exactly and it worked fine. Maybe you can try smaller files to test with and once we get a working baseline, go from there.
  24. John at Roxio

    Bugs In Toast 9

    We have encountered a couple setbacks in development. We'll get it out as soon as it's ready. Sorry I cant be more specific.
  25. John at Roxio

    Blu-ray Hell

    You simply need the HD Toast plugin. If you already have the ability to use the Blu-ray format in Toast you dont need anything extra. Can you respond to some of the above questions/suggestions?
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