OK, this worked...The installation starts and progresses....for about 15 seconds...Then it tells me that the application is trying to contact Roxio to download the application.... Then it says the contact failed. It tells me to check my internet connection and try setup again.
1)Why is setup trying to download the application from Roxio when I have already paid for the program and downloaded it through Digital River?
2)Why is it not accessing the internet? The fact that I can access the discussion groups at www.roxio.com/support, not to mention the fact that I purchased and again, downloaded the program online, says I have access to the internet.
3)For the record, all anti virus software was disabled at start up. All firewalls are turned off (Windows and Norton). All pop up blockers are disabled.
Any ideas? Installing a product should not be this difficult.