I am using Creator NXT and have the same problem. hours and days of work go into creating these projects only to have the Roxio program mess it up. I create my movies in videowave. I save it. I either try ti directly encode to a video file or burn to disc. None of the suggestions work. There is simply a problem with Roxio. I repeatedly have tried to encode a videowave production but always came up with balck transitions and some black imagees in the final production. It does not matter what video format I use. It is not always the same transitions, images. And I have even replaced the "offending" images/transitions, all to no good. It starts encoding for a couple minutes, them boom. Again, the black transitions. So, I thought I would try to burn a disc instead. I did that. This time I had only 2 transitions and a couple pictures render black. Again, it does not matter whether I burn at a slower speed. I have tried them all. My computer is up to date and working fine. This is not acceptable. I pay a lot of money for these Roxio programs. I think it is time Roxio stopped trying to blame user error or computer problems/updating, software vs hardware settings, etc. and actually tried to fix the problem with their software. And now, you can't even contact "support"--I use that term loosely--without paying. If a company put out a workable, good and decent product, it would/should be happy to offer real support without charging it's loyal customers.
Does anyone have any suggestions for how to successfully burn a disc from videowave, or encode to a video file, without getting the black transitions or sporadic black images? I am frustrated and dejected beyond belief. These projects are extremely important. And now, I can't even continue to make them because it is pointless.
In my case, I am using Windows 7 and Roxio Creator NXT.