I have to add my name to this list. I have contacted support and gotten help but it seems as if when one problem is resolved another one crops up. I need Windows Media Player because I download books from the library. Creator 10 has blocked my ability to receive information. The video doesn't work also, so it has hampered 2 things that are important to me.
I would probably accept that something was wrong with my computer if I had been using it for over a year. However, this computer is less than 2 weeks old! So I can't say that the computer is a piece of junk. I might also think there was something wrong with this computer if had problems with other programs however all of them work the way they are suppose to until I added Roxio, which to me has to be the real problem.
I have given up and I'm not happy with the program. I started using Sonic MyDVD when it first came out and remained a loyal customer through out all the changes and I've had to the joy of watching technology change. I build and have clients that I repair computers for, so I will admit there might be some problems as to my lack of knowledge. However, I'm not an ameture to computers.
So, to me if it looks like a skunk, waddles like a skunk, and smells like a snunk then this program really is a snunk. I doesn't work I'm I'm really sorry that I purchased it.