Can someoe please help me, I have contacted customer support and I am not getting the help I need. My photos also do not show up, just the audio burns. I have tried recreating the show and same thing happens. Support told me some of my photos might be corrupt and they extracted some and told me to reburn the show, same result. I have over 112 shows, and this is the first time this has happened.
I am using the desktop version, and a premimum member for several years. I have windows 7, so it is not a 10 issue.