Jump to content

Mary Jane

  • Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About Mary Jane

  • Rank
  1. Mary Jane

    Photoshow Unable To Find Cd Or Dvd Burner

    Click on Start --> All Programs --> Easy Media Creator 8 (or 9) --> Home . (HOME?????) WE Have 7.5 WE Have 7.5 WE Have 7.5 Go to Tools --> Disc Information. (NO TOOLS LISTED) The manufacturer & model as well as firmware revision would be shown on the right side. Download and install the latest PX Engine. (Hve no clue how to star)
  2. Mary Jane

    Photoshow Unable To Find Cd Or Dvd Burner

    I'm not sure. How would we find out who has Administrative Privileges? I think Mary Jane does - has most of the programs in my signin. The reason there is even a PhotoShow signin is 3 years ago I had some troubles and Roxio told me to try it in a separate signin and we called it PhotoShow, however that wasn't the problem and we never use it. PhotoShow Program is in Mary Jane and is working just fine except for the fact the pop up says "PhotoShow is unable to find a connected DVD or CD burner. If you have an external DVD or CD burner drive, please check the connections and press 'Rescan'. Any help would be GREATLY APPRECIATED!!!! Mary Jane
  3. Mary Jane

    Photoshow Unable To Find Cd Or Dvd Burner

    Husband here! Off Ebay but UNOPENED - No problems in device manager - PX engine does what? We have 3 signins on the computer 1. Mary Jane Roxio program here 2. Photo Show Roxio program ALSO in here 3. Me When in MJ, I can open all applications EXCEPT Disk Copier When in Photo Show, I CAN OPEN Disk Copier but it will not find the destination drive. The CD DVD drives are OK as we CAN copy from NERO. I have "repaired" the Roxio program.
  4. Where do I start.... Hard Drive went down 2 months ago, got new hard drive and lost Roxio Photo Show 5 & Roxio Easy Media Creator 7.5. Just by Luck I saved an email where I could download PhotoShow 5 again onto my computer and we bought a new Roxio Easy Media Creator 7.5 (love both of these programs and I have XP) and downloaded it also. I made a Photo show, then made a DVD of the Photoshow as a sample to show what I was going to do for someone. They liked it and then added a few more pictures per their request and went to make a DVD again and this "Attachment 1" appeared after I choose "Playback on TV (DVD or SVCD). Thought I would try to make a copy of the old DVD to see if my Easy Media Creator 7.5 was working ok to make a Disc to Disc, another copy, and it would not read it. My husband tried many things thinking it was our DVD/CD readers, but he was able to copy from the Nero Program from Microsoft. Just before this all happened, something came up on the computer saying the computer did not like something I was trying to do (NOT related to PHOTOSHOW) so I closed it down and unplugged it and then started it up again. Later when I went to work on copying some music to the MP3 player this came up...."The CinePlayer decoders have not yet been activated. You must activate product before use. Please run the player that included these decoders in order to activate the product". Husband tried to figure out what that meant and he ordered the Roxio Creator Plus Disc Burning Software to also add because he remembered having that program on also before. Haven't got it yet so I decided to see what someone could tell us what they think might be wrong. I still wonder did a bug get in my computer, is something wrong with the CD readers, is something wrong with Easy Media Creator 7.5, do we need the Roxio Creator Plus Disc Burning Software????? Big Mystery. - Any Advice Will Be Appreciated!!
  5. Thanks for your fast reply. I think I still have XP because he told me I couldn't get more memory because we would have had to upgrade system. Husband gone now so when he comes back I will give him this information and let you know what happens - if we can down load program back on my computer. Thanks again for fast reply!!!!!
  6. The hard drive went down on my computer so we bought a new hard drive and then started reinstalling old programs that were on the old hard drive. We put in CD of Easy Media 7.5 first and also second disk but nothing pops up. Went into explorer and it shows it is there but it doesn't seem to react to it. Husband is busy and can't help me now so I'm trying to work on solution. He thinks maybe we may have to buy a newer version instead of 7.5. Does anybody have a comment to make about our situation?? I use this program to make labels for my DVD Photo Shows and also install MP3 music to use in my Photo shows. I really miss not having this program installed into my computer. Do you think something is blocking the installation of Easy Media Program??
  7. Mary Jane

    Re Download Photoshow 5

    Digital Guru - Prairie Rapids, Crossing: I have my Cleverbridge reference # and receipt showing I have paid my yearly subscription for Photo Show 5. and Yes I have my key number. I will let you know if I am successful in getting my old software installed, it is doing it as I am writing this. I cannot thank you enough for reminding me that I have saved all of my correspondents with Roxio PhotoShow and that is where I found the key number and link to download. Thank you a million times over and I will let you know the results as soon as it is through. AGAIN, THANK YOU VERY MUCH. Mary Jane
  8. Mary Jane

    Re Download Photoshow 5

    Do you know if there is any way (phone number or email) to reach them. It's hard for me to believe they have closed down. Do you know of any other programs out there to make a photo show from? Any help would be appreciated. Thank you. Mary Jane
  9. Mary Jane

    Re Download Photoshow 5

    I have had PhotoShow 5 for 6 or 7 years, my computer crashed, new hard drive installed, now I need Roxio to redownload my PhotoShow 5 program back onto my computer. I do not know how to contact them..... I have spent hours today trying to locate a phone number to a department where they can re install my program back on to my computer. Please, any help would be appreciated...... Phone number would be preferred..... Mary Jane Riney
  10. Mary Jane

    Photoshow 5 - No Photos Uploaded For 2012

    Digital Guru: You are not going to believe this. Last night I was getting ready to put my CD in the computer and opened up my Photo Show 5 to see if I could take the pictures off of it and put them in my Photo Show 5 and GUESS WHAT HAPPENED??????????? Someone at Roxio saw my emails that I had sent them complaining or maybe it was the Supervisor I had talked to....but who/whatever ...... the pop up came on and said it was posting new files in my program. All of the 2012 pictures went into my computer. I COULDN'T BELIEVE IT. I haven't wrote them yet, but plan to today. Somehow someone fixed it so that my Photo Show 5 can not put pictures on my computer into the Photo Show 5 program. UNBELIEVABLE!!!!!! Just wanted to Thank you again for your help and if I ever have any questions again, I will most definitely post it on this site. Your attention and response was very much appreciate. I'll keep you posted on happenings on my Photo Show 5 results, and now I can get started on that Photo Show for my granddaughter. THANKS AGAIN..........Mary Jane
  11. Mary Jane

    Photoshow 5 - No Photos Uploaded For 2012

    Thank you for answering me so fast. I have been busy and I work on this intermittently. I went to Start and Preference and the same things you show checked are checked on my Photoshow 5. Does this mean that I can put in a CD with the pictures and it will download to my Photoshow 5? Also you asked about the screen with folders........I'm not sure how to make a copy and attach.......I will tell you what it shows....... PHOTOS ON MY PC...MY PICTURES...(Names of the Files in computer such as.....Winter 2011-2012).....The names I have on my files under my pictures in my computer is how they are listed. They never gave me a physical program.......they installed it on my computer.......Program is working great (so far) except there are no Photo Files added from MY PICTURES for 2012. I have some things to do now, but will check back with you later today. I truly appreciate your help concerning this matter and thank you again. Mary Jane
  12. I've had Photoshow 5 for some 7 years and I love making photoshows with it. I pay my annual fees every year automatically and I paid for 2012 on Dec 27, 2011 and the reference number is #18178677. I WAS SICK THIS YEAR AND DID NOT WORK ON ANY PROJECTS LIKE THIS UNTIL NOW. I WAS GETTING READY TO MAKE A PHOTOSHOW FOR MY GRANDDAUGHTER FOR HER BIRTHDAY AND REALIZED THAT NO PICS WERE DOWNLOADED INTO MY PHOTOSHOW 5 FOR THE ENTIRE YEAR OF 2012. That was on Monday, so I have been talking to some 7 or 8 different phone numbers, sent 2 or 3 emails, and the bottom line after talking to a supervisor today is that he told me they do not have any customer service for Photoshow 5 anymore. That I can use Photoshow 6 but cannot help me transfer any photos from 2012 into my Photoshow 5. I am very frustrated, disappointed and angry because I've been trying to work with Photoshow 6 and it is very difficult and frustrating to do anything with. 1st: Is there anyway I can transfer photos from my computer into Photoshow 5? 2nd: If not, does anyone know how I can complain to someone higher up in Corel/Roxio. I understand Corel is now part of the group and I would guess they made the decision to drop Photoshow 5 support and did not notify any of its customers. The supervisor I talked to said I should send an email and give them some suggestions on how to make Photoshow 6 easier like Photoshow 5. That's a joke......why drop something that is superior and keep the less superior product and try to change it. To be honest at this point, I would like to find a new program or product to replace what I have, Does anyone know of a good program to make a slide show with and put music to and then be able to make a DVD? Did you say Photoshow 5---I thought so. Just joking, but I am serious. Looking forward to a reply from someone. Mary Jane Riney I removed you email address (you don't want spammers).
  13. I have Photoshow 5. I have not used it during the year 2012 and when I opened it up today, pictures that are in folders on my computer did not transfer to Photo Show program, therefore, I am not able to access pictures to make a new photoshow. I will call Roxio tomorrow to find out why/if they can transfer them over. Anyone know why they didn't transfer over when I opened up the Photoshow 5 program? Mary Jane
  14. Mary Jane

    Adding Music To Photo Show 5

    I am using the on-line Photoshow 5. I add the MP3 songs to MY MUSIC in MY DOCUMENTS off of CDs that I have. Then when I want to add music to my photoshows, I click on add MUSIC in Photoshow 5, then click on Choose MP3 music into my photoshows. I use their music if I want to send photoshows over the internet. I have this down to a tee, works great.
  15. Mary Jane

    Can't Find Particular Photo File

    It is a file with pictures in it that I couldn't transfer. My niece gave me a CD to download these pictures. She gave me two sizes on the same CD - the size that won't download is (4272 x 2848 4:03 MB). I assume these pictures are too big, however, Photoshow 6 accepted them. The other size of pictures on the CD which are the same pictures different size is (360 x 240 43.5KB), and I put the smaller ones in a file in MY Pictures and Photoshow 5 accepted them. However, they are too small, they won't fill the screen of my Photoshow. I saw that most of my pictures are in this size range 2896 X 1944 1.34 MB and 2048 X 1536 766KB. My Niece has a new Canon EOS Digital Rebel XSi and she had a difficult time putting the pictures onto a CD. I'm going to call and tell her but I'm not sure she knows how to make them the correct size. I wonder why Photoshow 6 accepted the larger pictures. Do you know how I can resize either the larger ones or smaller ones? Would appreciate any help you can offer. Thank you!