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Sans

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About Sans

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    Female
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    Pennsylvania

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  1. Sans

    PhotoShow Desktop Problem

    I think it was 2 years ago when I made my last PhotoShow and it was just as easy as the ones I previously made. I just don't understand how the music is fine with the online site and NO Music plays on the desk top version. I'm sorry you weren't able to make your DVD. For those of you who are making DVD's from the Desk Top Version, can you think of any reason ours do not work? Thanks much!
  2. Sans

    PhotoShow Desktop Problem

    I'm baffled, as I've been making PhowShow videos for many years and downloading them to DVD's. I can play my new PhotoShow video online at www.photoshow.com. I downloaded the desk top Version 6 a few times. When I open the desk top version, none of my music plays in the video I made. I'm using Windows 7 and IE 11. And, it is the same problem if I open it in Google Chrome. All of this wouldn't matter but I cannot make a DVD from the online PhotoShow I made. If there's a way to make a DVD from my online video I made, do you know how I can? What could be the problem causing my music not to play in the desk top version? I've tried removing the music and downloading it many times, even changing the songs. Many songs I've had for years and some are new from Amazon Music that I paid for...but, that does not matter because no music works; not even the generic songs in PhotoShow. My apologies if I posted this to the wrong place. Thank you. Sandy
  3. I'm baffled, as I've been making PhowShow videos for many years and

    downloading them to DVD's.

    I can play my new PhotoShow video online at www.photoshow.com.

    I downloaded the desk top Version 6 a few times.

    When I open the desk top version, none of my music plays in the

    video I made.

    I'm using Windows 7 and IE 11.  And, it is the same problem if I open

    it in Google Chrome.

    All of this wouldn't matter but I cannot make a DVD from the online PhotoShow I

    made. If there's a way to make a DVD from my online video I made, do you know

    how I can?

    What could be the problem causing my music not to play in the desk top version?

    I've tried removing the music and downloading it many times, even changing the

    songs.  Many songs I've had for years and some are new from Amazon Music that

    I paid for...but, that does not matter because no music works; not even the generic

    songs in PhotoShow.

    My apologies if I posted this to the wrong place.

    Thank you.

    Sandy

  4. Were you able to use your Photo Show and make a movie? I've downloaded the Flash Player every time I got that message. I still get the message and can't move photos, etc. or make my movie.
  5. Sans

    Amazon Music

    Unfortunately you're right, but I found a Link that indicates that I can buy a single song. For the Movie I'm making, it won't cost much at all. It's a shame that I pay for this Music and can only use it on my Amazon devices to listen to. Now, if I could only make the Movie!!!
  6. Thank you. I'll look at these to see if they are sufficient to make my son's Wedding Photo Show.
  7. Sans

    Amazon Music

    That's the problem. I can't download Amazon Music. With this music, even though I pay for the subscription, it indicates that I must purchase each song I try to download. The other music I have is saved in iTunes in my Music File. I have no problem downloading other music to my Photo Shows.
  8. Did you go with another program? I'm sorry you're in the same bind. I seriously cannot believe there isn't something that can be done, short of taking a year to make a movie. I wonder how other customers make their movies, or fix this problem...anyone?
  9. Sans

    Amazon Music

    I Pay for Amazon Prime and have an unlimited Music Subscription. Has anyone been able to upload Amazon Music into their Roxio Premium Photoshows? Thanks, Sandy
  10. I have the Premium Version of the Photoshow and I've been making Movies since 2012. When I paid to renew my subscription to Roxio in June 2019, I began having issues that I didn't have in the past. I'm using IE 11 and Windows 7. I can upload my photos without a problem, BUT, when I attempt to move them or delete them my computer hangs. There are very, very quick pop-ups on the same editing page that I cannot read, but some words I've been able to decipher are: "A script in this movie is causing ... to run slowly" "A script in Flash Player will cause your computer to become unresponsive" I uninstalled and reinstalled the Flash Player. I must make this Wedding Movie by July 26th. Thanks for your help, Sandy
  11. I just tried and got the same message indicating PhotoShow has a problem and will now close. I never got my problems resolved. How did Roxio fix your problems? Did they do something or tell you to do something? I keep hoping one day I'll click on that icon and the good old PhotoShow 5 will be back as it used to be. Roxio's version works, but I don't like it due to not having the features I use, as you've mentioned above. Thanks for letting me know you're up and running.
  12. You suggested that to me before and I've done it almost daily and it just doesn't work for me. I still get that message. I removed the PS4 image database file, then I reinstalled Photo Show from the CD I have. I did it tonight again. I'm so frustrated. Thanks for trying to help me.
  13. "An unexpected error has occured." Photo Show will now close" This is a problem for many of us. Nothing I have done works. I have the icon on my desktop for Simple Star's Photo Show 5 Deluxe version. Many threads have described the same problem and removing the PS4 image files, uninstalling and reinstalling has helped no one. I've written to this board over and over again. I have support tickets in and get no help. If I remove the Roxio Photo Show completely, will my old Photo Show 5 Deluxe from simple star work again? I need it, and if you've read my other threads for the last few weeks, you'll see how I'm struggling. Thank you.
  14. Sans

    Photo Show Deluxe 5

    According to all the posts, there is still a simple star Photo Show Deluxe 5 AND a Roxio Photo Show. I never had a problem with simple star's photo show until I upgraded to Roxio, and was wondering if I unintsalled Roxio's my other Photo Show would work. I have 2 icons on my desktop; 1 for my first version; simple star and one for Roxio's. I don't care if the Roxio Icon is removed on my desktop; I just want to use the other program; Simple Star's, the one before I used before Roxio.
  15. Has anyone uninstalled Roxio's 5 upgrade and had luck using Photo Show Deluxe 5? If I do uninstall Roxio's version, will my Photo Show Deluxe 5 work? Thank you.
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