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Praetor

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About Praetor

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  1. Praetor

    Video_ts And Data Files On Same Dvd

    Tsantee, Every time someone asks about adding additional DVD-ROM data to a video DVD, you have been providing those same instructions. Please stop telling people to use DVD-Rom (UDF). The correct procedure should be as follows: On your hard drive, create a folder with the same name that you would like to give the DVD. In this folder, place the VIDEO_TS folder. Then copy the additional data files or folders that you want to include, but do not place the extra items in the VIDEO_TS folder. So if you want the finished DVD to be named DVD Movie, the folder would look like: DVD Movie >VIDEO_TS >any extra items In Toast, choose the Video category and click "VIDEO_TS Folders". Then click Add, navigate to the folder structure you just created, and add the VIDEO_TS folder. Then click the Options button. Next to Video, choose Custom. Then enable the "Include DVD-Rom Content" checkbox and click OK. This will allow you to burn a video DVD along with the extra data. Compression can optionally be enabled to make the VIDEO_TS folder fit on a single layer DVD. You can't do compression with "DVD-Rom (UDF)". However, there is one slight issue. The "Include DVD-Rom Content" checkbox does not work correctly in Toast 9, Toast 10, or Popcorn 3!! Despite checking the box in all these programs, the extra data files are not burned to the DVD. The exact same feature works correctly in Popcorn 2, so there is obviously a bug in Toast 9, Toast 10, and Popcorn 3. Although I have submitted numerous tickets, Roxio's tech support has been completely useless. They refuse to acknowledge the issue or to even understand the problem. Instead, they keep posting canned, generic responses which have nothing to do with the original issue at all. Continually telling people to use DVD-Rom (UDF) is not going to fix the issue. If you really want to help people add DVD-ROM data to a video DVD, then start demanding Roxio to fix the "Include DVD-Rom Content" option instead of continuing to post your inaccurate instructions.
  2. Praetor

    Include Dvd-rom Content Checkbox

    It has been almost a year since this topic was started. When is Roxio going to fix this bug? It's not like we are asking for a totally new feature. The "Include DVD-Rom Content" checkbox is a feature that has never worked correctly in Toast 9 or Popcorn 3. And from what I have read, it does not work correctly in Toast 10 either! Some DVDs contain DVD-ROM files in addition to the VIDEO_TS folder. The "Include DVD-Rom Content" checkbox makes it easy to burn both the VIDEO_TS folder, compress if necessary, and burn the other DVD-ROM files in a single step without having to resort to complicated workarounds. To anybody wishing to add additional data files (image files, pdf files, etc) to a video DVD and make those files readable in a computer DVD-ROM drive: The correct procedure is to use the "Include DVD-Rom Content" checkbox as described in the previous posts. Do not listen to people who tell you to use "DVD-Rom (UDF)", or to use the Media Browser, or anything else. When is Roxio going to fix this issue in Toast 9, Toast 10, and Popcorn 3?
  3. Praetor

    Include Dvd-rom Content Checkbox

    Benndogg, Using "DVD-Rom (UDF)" does not compress a large VIDEO_TS folder to fit onto a single layer DVD. That is why we need to use VIDEO_TS Folder as the project type, and why we need the "Include DVD-Rom Content" option to work correctly.
  4. Praetor

    Including Data Files On Video Dvd

    See related discussion: http://forums.support.roxio.com/index.php?showtopic=42218 When you burn a VIDEO_TS folder in Toast and choose Custom options, there is an option called "Include DVD-Rom Content". When this option is enabled, any files or folders that are in the same path as the VIDEO_TS folder will also be burned to the DVD as data files. It will also automatically compress the VIDEO_TS folder to fit on a single layer DVD. This option worked correctly in Popcorn 2. But in Toast 8 and 9, selecting this option does nothing. It is clearly a bug. Since the option is there in Toast 9, shouldn't it actually work? Roxio's tech support has been completely useless. I have opened several tickets with Roxio tech support regarding this issue. I carefully explained the issue several times and provided detailed steps to reproduce the issue. All they have to do is run Toast 9 on their own computer, using the steps I provided. But they don't even bother to read the ticket and verify the issue. Instead of responding with something helpful, they keep copying and pasting irrelevant stuff like "Make sure you insert a DVD, not a CD". Does anyone know if the "Include DVD-Rom Content" option works correctly in Toast 10?
  5. Praetor

    Include Dvd-rom Content Checkbox

    Besides Roxio not fixing this problem in Toast 9, the most frustrating part of this issue is Roxio's tech support not even understanding the issue. I have opened numerous tickets and carefully explained the issue, along with providing detailed steps to reproduce the issue. But it looks like the tech support agents do not even take the time to read what people write, or to actually run the application and verify the issue for themselves. Every time I opened a ticket, they just gave a bunch of generic, canned responses which were copied and pasted from some script. And those generic responses did not even address this specific issue. Instead, they just repeat things like "Make sure the DVD is inserted with the label facing up". Does anyone know if "Include DVD-Rom Content" works correctly in Toast 10? I will not purchase any new version of Toast until the "Include DVD-Rom Content" option works correctly.
  6. Praetor

    Include Dvd-rom Content Checkbox

    Is anyone going to address this issue at all? I have submitted numerous support tickets, but all I got were generic, canned responses. Even though I listed the steps I tried, it seems that the Roxio support agents did not even bother to try and reproduce the issue. All they did was copy and paste generic responses without even understanding the issue. The "Include DVD-Rom content" option works properly in Popcorn 2, and Popcorn 2 is able to add additional data files to a DVD while compressing a VIDEO_TS folder. So one would expect the "Include DVD-Rom content" option to also work properly in Popcorn 3, Toast 8, and Toast 9. Since Roxio's tech support is useless, is there anyone higher up that we can complain to?
  7. Praetor

    Include Dvd-rom Content Checkbox

    The topic of this discussion is the "Include DVD-ROM Content" option not working when using the VIDEO > VIDEO_TS Folder function. The other poster was also referring to this. But then you started referring to authoring a VIDEO_TS folder or using DVD-ROM (UDF). So your response did not really address the issue. There is a giant elephant in the room, and everybody seems to be ignoring it. Everyone is saying "You can't do that in Toast", or "You have to do it this way". But they are ignoring a key piece of information. FACT: When you use Popcorn 3, Toast 8 or Toast 9 and choose Video > VIDEO_TS Folder, then drag a VIDEO_TS folder into the Toast window, then click the Options button, then set Video to Custom, there will be a checkbox called "Include DVD-ROM Content". When this box is checked, it will display the words "Content will be copied from the same location as the VIDEO_TS folder". FACT: In Popcorn 3, Toast 8 and Toast 9, selecting this option does nothing. The other data files are not copied to the DVD, despite displaying the text "Content will be copied from the same location as the VIDEO_TS folder" when this box is checked. Selecting the "Include DVD-ROM Content" option is supposed to provide the same functionality as selecting that same option in Popcorn 2.0. It is supposed to automatically copy any files that are in the same hierarchy as the VIDEO_TS folder onto the DVD. It is also supposed to support compressing the VIDEO_TS folder while still copying the other data files. The fact that this option does nothing in Popcorn 3, Toast 8 and Toast 9 is a bug that needs to be fixed. Popcorn 3, Toast 8 and Toast 9 need to be fixed so the "Include DVD-ROM Content" option actually does what it is supposed to do. So instead of telling people it can't be done, or telling people to use DVD-ROM (UDF) or create disk images, the solution is to fix the "Include DVD-ROM Content" option so it actually works.
  8. Praetor

    Add Non-video Data Along With Compressed Video_ts

    This was possible in Popcorn 2.0 using the "Include DVD-ROM content" option. Using this option, Popcorn 2.0 could compress a VIDEO_TS folder, preserve the original DVD menus, and copy additional files that are in the same hierarchy as the VIDEO_TS folder. Popcorn 3, Toast 8, and Toast 9 have this option but it does not work at all. Even when the "Include DVD-ROM content" option is enabled, only the VIDEO_TS folder is burned to the DVD, and nothing else. I have opened numerous support tickets, but Roxio's tech support was of no help. For more details, check out this thread: http://forums.support.roxio.com/index.php?showtopic=42218
  9. Praetor

    Include Dvd-rom Content Checkbox

    Your statement about Popcorn is not true. Popcorn 2.0 does have the ability to add data content. See the previous response, dated Sep 12 2008, 06:53 PM. In Popcorn 2.0, I can select the "Include DVD-ROM content" option and it will copy any additional data that is in the same hierarchy as the VIDEO_TS folder. I just tried it now in Popcorn 2.0, and I was able to burn a VIDEO_TS folder, along with a single picture file, and a folder containing a text file. Furthermore, the DVD-ROM (UDF) project in Toast does not provide automatic compression to fit a large VIDEO_TS onto a single layer DVD. So if you want to automatically compress a VIDEO_TS folder, you have to use the VIDEO project. The "Include DVD-ROM content" option in Popcorn 2.0 can compress a VIDEO_TS folder while adding extra files onto the DVD. The problem is that the "Include DVD-ROM content" option in Popcorn 3, Toast 8, and Toast 9 does not work at all. But nobody wants to admit it or address it. All they have to do is test the feature using Popcorn 2.0. I have even provided the steps. Then try the same thing in Popcorn 3, Toast 8, and Toast 9. They will see that it works in Popcorn 2.0 but not in any of the newer applications. I have opened numerous support tickets, but Roxio's tech support was completely unhelpful. All they did was copy and paste generic responses which did not address the issue at all. Since Roxio's tech support is of no use, is there anyone higher up that we can complain to?
  10. Praetor

    Include Dvd-rom Content Checkbox

    I tried the above steps but they did not work. After I burned the DVD, I mounted it in the Finder and checked the contents. The DVD contains VIDEO_TS and AUDIO_TS folders, but none of the extra data files. Here is what I have on my Mac hard drive: MY_DVD folder >VIDEO_TS >some picture files I checked the "Include DVD-ROM content" box. Then I went to the Data section, chose DVD-ROM(UDF), added the extra picture files, and renamed New Disc so it is the same as the DVD title, which is "MY_DVD". Then I went back to the Video > VIDEO_TS folders section and clicked burn. Result: The burned DVD is missing the extra picture files. I also have Popcorn 2, which also has the "Include DVD-ROM content" option. When this box is checked in Popcorn 2, any additional files and folders that are in the same hierarchy as the VIDEO_TS folder are automatically written to the DVD. So in my example, the result will be a DVD named "MY_DVD" which contains the VIDEO_TS folder plus those extra picture files at the root of the DVD. There is no need to switch back and forth between different DVD projects. Isn't this how Toast 9 should work? Toast 8 also has this problem. I have opened numerous support tickets and carefully explained the issue and all the steps I took. But all I got were canned, generic responses which did not address the issue at all. It appears that the people copying and pasting those responses did not understand the issue at all. They told me that I would have to get Toast 9 in order to add extra data content. So I got Toast 9, hoping that the "Include DVD-ROM content" option would work correctly like it does in Popcorn 2. Unfortunately, that option still does not work correctly in Toast 9, and Roxio's tech support is of no help.
  11. Praetor

    Include Dvd-rom Content Checkbox

    I have a question about a feature in Toast 9.0.2. On my Mac hard drive, I have a folder called "DVDMovie". Inside this folder is another folder called "VIDEO_TS" which is a copy of an unprotected DVD. Here is what I am doing: First open Toast, then select the Video section. Click on "VIDEO_TS Folders". Click the Add button at the bottom of the window and add the VIDEO_TS folder from the Mac hard drive. The folder is added to Toast. The name is the same as the parent folder of the VIDEO_TS folder. In this case, the name is "DVDMovie". Next to the folder, there is an Options button. Click the Options button. Next to Video, click on the list and choose Custom. Then make sure all items are enabled. At the bottom of the window, there is a checkbox called "Include DVD-ROM Content". What is the purpose of this option? I read the Toast user guide and could not find any information on this.
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