I recently had a major crash on my laptop. Dell got me running again but we had to format the partitions. But before we did, I purchased Back on Track 3 to do a backup of my Documents and Settings. All of my files and folders are now on a DVD made by BOT backup.
My problem is that I cannot restore any of these files! The program hangs a lot, it constantly shows "not responding" message, continually shows a "trouble reading" error message, etc, etc. I tried online support and they are useless! If you can't describe the problem within 30 seconds your discussion with them is terminated!
Can anybody help me recover my files AND suggest an alternative to BOT that will restore the DVD that I have?
Right now all I have is my basic computer running XP Pro and prescious little else.