I tried doing what support said to re downlod my Photoshow at the web site. I disabled my McAfee fire wall and Virus protection and still ng. I try logging om in Photoshow from my computer and it just keeps trying to no avail? I am running Vista brand new Dell XPS 2.83 Ghz 4 meg of ram. went on forums and found a topic saying there was going to be a fix(patch) in two weeks) the topic was from Aug. I cannot find any patch or download. I also own and use Nero8 deluxe. how about some support???