Bought this device from Roxio about six months ago. It worked fine until today. I use it to convert VHS analog video to digital. I use Creator 2010. Today when I attempted to capture video, using Creator 2010 software, I was able to get sound but no video. Just black where the picture should be. I checked all connections, as well as the wires running from the VCR to the USB capture device and they all work, as does the VCR using those same wires and connecting them to a TV. Problem exists with both RCA and SVHS cables, except with the SVHS instead of a totally black picture, I get some grey wavy lines dancing on the screen.
So, I think I have narrowed it down to the Roxio capture device. Also, when attempting to capture with creator 2010, the software recognizes the device but informs me in red letters that there is no signal. (although as I said it is picking up the audio) Before I buy another one, or as is more likely, look for a different solution, I was wondering if anyone here had any suggestions. Are these things really that fragile?
Thanks for any input.