The PhotoShow Deluxe is version 5.0.4 Build 84
I have Vista Ultimate SP1 with 2 internal DVD/RW drives and 1 external DVD/RW drive and I get this error.
PhotoShow is unable to find a connected DVD or CD burner.
If you have an external DVD or CD burner drive, please check the connections
and press rescan.
First I tried disconnecting the external and reconnecting no good.
So I looked it up online and found this document entitled Resolving General Burning Issues
I followed all the directions on all the steps still get the error.
I burned a test disk on all three drives using Nero 9 and Windows write to CD so the drives work.
Nero 9 was installed after the error and after the steps in the above document. So Nero did not cause the error.
The PC also has a duelcore AMD 4600 processor, 6 gig of RAM and two 400 gig hard drives.