Apologies firstly for the lengthy message. Using my video camera, I recently recorded onto a DVD-RW double-sided disc and am trying to import the videos into Roxio so that I can edit them. However, I am experiencing problems.
There is a number of videos, which are divided into various chapters. The videos on one side of the DVD can be imported without any problems, and I do this regularly so I'm sure that it's not to do with how I am trying to import them, but the videos on the other side of the DVD will not import.
I fear that there may be a problem with the DVD which could cause the import problems, as when I play it back on my laptop, it plays a couple of seconds of the first chapter, and then pauses, however, if you fast forward for a second past this little bit, the rest of chapter plays normally. The rest of the chapters on this side play without any problems.
When importing on Roxio, I select the chapters and choose to import them as WMV files. The progress bar zooms upto 100% in about 2 seconds and says it has completed it, but the files are nowhere to be found on the laptop, so it obviously hasn't done it.
If I import them as MPEG files instead, it does import the videos onto my laptop, but when I try to play them back in Windows Media Player, it displays the following message: "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file."
I have tried importing the chapters other than the first one which pauses during normal playback, but I still get the same result, and now do not know what else to try.
Any suggestions would be greatly appreciated.