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AtlanticVideography

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Everything posted by AtlanticVideography

  1. AtlanticVideography

    ROXIO NXT 7 ...Anyone?

    Has anyone tried the brand new Roxio NXT 7 yet? After having no joy with 6, I'm reluctant to upgrade from 5 to 7.
  2. AtlanticVideography

    ROXIO NXT 7 ...Anyone?

    The screen capture never worked for me. I use the paid version of Screen-Cast-O-matic so it doesn't bother me. What I am curious to know is if they fixed the issue with Videowave corrupting audio files to the point that I could not edit video at all with NXT6.
  3. AtlanticVideography

    Videowave crashes immediately

    I installed NXT5 on brand new PC win10 and Videowave will not run. It crashes immediately each time I open the program. There's no error code, it just quits the moment it finishes loading. Any solutions would be greatly appreciated as one of the main reasons I bought this new PC was for video editing. How ironic. What's puzzling is that Videowave worked for one video editing session when I first installed NXT5, but now, I cannot even get it to load and I've tried everything I can think of, including the repair feature, complete uninstall with Revo Pro & reinstall, & I've even tried restoring the new PC back to the point when Videowave actually worked that one time, but nothing is working. Any suggestions?
  4. AtlanticVideography

    Videowave crashes immediately

    Jim, the above video I attached is of some guy on YouTube... this is addressing the problem of videowave crashing immediately when trying to run the program... it appears to happen when the user has the "media selector" docked (see the video above at 1:00 mark). I had to choose another folder to keep my media TO GET IT FROM APPEARING IN "media selector" as I'm loading videowave. Once you move all your files to another folder, then videowave will finish loading without crashing because there's nothing in the folder for "media selector" to get hung up on. Then, once you load videowave, UNDOCK media selector so that it doesn't load next time when running videowave... but the key is to not keep any of your video/media files in any folder that "media selector" is trying to access when loading videowave... hope that makes sense. I see other posts where videowave crashes... this fix worked for me after agonizing reinstalls and repairs did nothing... hoping this post will save someone the hassle and just move the files away from the folder that media selector tries to access when it's docked upon loading VW. Cheers.
  5. AtlanticVideography

    Simply won't open!

    I know why it's closing. Same happened to me and I found a work around.
  6. AtlanticVideography

    Videowave crashes immediately

    see this video to see what I'm talking about:
  7. AtlanticVideography

    Videowave crashes immediately

    Hello, still no luck with Roxio tech support. Do you know how I can clear files out of Videowave's media selector? I think the program may be crashing on startup possibly due to a prob w/one of these files in media selector (see screen capture)
  8. AtlanticVideography

    Videowave crashes immediately

    Thank you kindly for your help. I might've goofed the uninstall with Revo Pro, or perhaps I hadn't disabled Norton, so I just did a full uninstall again, and this time, I made sure I deleted everything in Moderate Mode. However, now I'm locked out from attempting another install (too many). I just submitted a ticket with Roxio tech support to ask for more install attempts. I do have a legit full retail boxed copy directly from Corel. Hopefully they will allow me to try again. If probs continue after re-install, I will submit another ticket to Roxio, Microsoft, or HP.
  9. AtlanticVideography

    Videowave crashes immediately

    I'm trying to open other apps within NXT5 and noticed a runtime error when I opened "Panorama Assistant". Not sure if it's related to Videowave crashing.
  10. AtlanticVideography

    Videowave crashes immediately

    I'm not sure. Is there a way I can check to see if I updated it? DxDiag.txt
  11. AtlanticVideography

    Nxt 6 Is Not Working

    I bought the new Creator NXT 6. Can someone please tell me when there will be an update to fix many of the issues I am having? Screen capture still does not work, and there are various problems with video wave. When I am editing video, the audio somehow gets corrupted... not to mention, the new tracking feature doesn't work (and is way too basic to even be usefull). Overall, I am really disappointed & am thinking about getting a refund or disputing the charge. I now have to go through the process of uninstalling & reinstalling NXT 5 (or making the switch to something like Adobe Premiere Pro). Any suggestions would be appreciated. Also, why are there no forum topics for NTX 6? Windows 7 Home Premium Version 6.1.7601 Service Pack 1 Build 7601 System Manufacturer Hewlett-Packard System Model h9-1215t System Type x64-based PC Processor Intel® Core i7-3770 CPU @ 3.40GHz Installed Physical Memory (RAM) 24.0 GB
  12. AtlanticVideography

    Nxt 6 Is Not Working

    Thanks, yes very frustrating. I submitted my "letter of destruction" (for the refund) - so, all traces of NXT 6 have been removed from my PC. I'm about to reinstall my retail copy of NXT 5 & hoping it goes smooth.
  13. AtlanticVideography

    Nxt 6 Is Not Working

    I uninstalled NXT 6 & requested a refund. I'm now about to reinstall my copy of NXT 5. Thanks for everyone's help.
  14. AtlanticVideography

    Nxt 6 Is Not Working

    Thank you. I called the cust svc number yesterday 877-582-6735 & spoke to someone in India who suggested that I uninstall NXT 6 from ---> control panel ----> uninstall programs. I went ahead and uninstalled everything that is Corel & Roxio NXT 6 related & then reinstalled NXT 6 w/Norton disabled, & then rebooted, etc. It did not solve the problem. I cannot use NXT 6 with corrupted audio in each production. Cust Svc said I need to go to findmyorder.com & submit for refund there... and then when I reinstall my copy of NXT 5, I may need to get a technician if my key code won't work (they will have to change it in the computer - something like that)... I'm extremely disappointed with NXT 6.
  15. AtlanticVideography

    Nxt 6 Is Not Working

    Thanks, but I'm just not having any luck. The audio when using video wave in NXT 6 seems to just become corrupted without any explanation. I've attached zoomed in screen captures of normal & corrupted audio.
  16. AtlanticVideography

    Nxt 6 Is Not Working

    Repair Install is complete, but it's still not working. Each video clip I try in each new production... same thing happens: the audio becomes corrupted... Any suggestions? Should I try to re-install not using the repair install option?
  17. AtlanticVideography

    Nxt 6 Is Not Working

    FYI: There is no option to do a repair install. It is prompting me to UNINSTALL. Woops... nevermind.. i found the repair option. thnx
  18. AtlanticVideography

    Nxt 6 Is Not Working

    Yes, I don't see anything unusual in the timeline audio track. The sound/audio simply becomes corrupted... I also tried to save and then export, but no luck.. the audio still is corrupted. Will try the defrag/repair install & go from there.
  19. AtlanticVideography

    Nxt 6 Is Not Working

    How many installs am I allowed? I didn't know they are limited. Come to think of it, the initial NXT 6 install failed. I had to try a 2nd attempt to get it to install, and downloading it now seems like a bad decision... I should've bought the retail version on disc, like I did with NXT 5. I'm not sure if it counted twice to install since technically it failed to complete the install on my 1st attempt. I will attempt a defrag & repair install & will make sure Norton is disabled. Hopefully, they will allow me to even attempt a repair install. Where does it say limited install attempts?
  20. AtlanticVideography

    Nxt 6 Is Not Working

    i listened to the audio of my clip (outside of Roxio) and there are no issues... it seems that when i load the clip into Roxio (videowave) the audio gets corrupted at about 7 minutes if i make edits... if i am just playing the unedited clip in videowave, the audio becomes corrupt at about 12:40. this is without me doing anything.
  21. AtlanticVideography

    Nxt 6 Is Not Working

    Is anyone else having audio issues in NXT 6 while editing video with Video Wave? I loaded another video and same thing keeps happening... I make several edits and about at seven minutes into my video production, the audio becomes corrupted.
  22. AtlanticVideography

    Nxt 6 Is Not Working

    This is what I meant: http://forums.support.roxio.com/topic/122772-your-version-is-out-of-date-creator-nxt-5-sp1164300-kb/?do=findComment&comment=529351
  23. AtlanticVideography

    Nxt 6 Is Not Working

    I mean click on Help ---> Check For Updates... I got one or two updates to NXT 5 this way.
  24. AtlanticVideography

    Nxt 6 Is Not Working

    Thank you. I may have to seek a refund since I can't edit a video longer than 7 minutes with NXT 6 (or the audio gets corrupted). My biggest concern right now is that when I get to about 7 minutes into editing a video, the entire audio (at that point and beyond) becomes corrupted. For example, I am trying to edit a 19 minute video right now. As soon as my production gets to 7 minutes in length, the audio goes bad... I happen to be on PANEL 18 (storyline). Apparently, I have to keep my production to less than 7 minutes or the audio gets corrupted. I don't know how to fix this.
  25. AtlanticVideography

    Record Your Screen (Does Not Work)

    I've started a new thread. One of the features that I was really excited about is the "Record Your Screen" - but it has never worked. I always get an error box that says: Prepare Record Failed!!! #48 It does recognize my mic and I am able to do a "Sound Check". However, it will not allow me to "Save to" a different folder. I have Win7 and a GeForce GT 630 video card... I currently use ScreenCast-O-Matic to record my screen and voice, and I have no issues with it. Let me know what other info you need Thank you! .
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