I'm having a problem importing video from a VHS recorder/player. Video showed in the Roxio screen once, but never again. Recorded one tape, now doesn't work. Dell chat (for hours) is no help. System: Roxio Video Wave Movie Creator 1.6.676.0. Serial xxxxxxxxxx, driver version 1.35.00. Windows XP Home, Pentium 4, 2.8GHz. : NVidea GeForce 5200. Plenty of disk space, all other programs disabled, composite cables all connected properly, etc. Uninstalled/reinstalled several times.
Also - when importing from a Hi-8 camcorder, it all works, but I can't hear any sound when importing!
Can you advise? Thanks.
Removed Serial #