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About sue0813

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  1. I bought the retail box from Roxio.
  2. I have tried all of this except creating an account named Roxio on my computer and nothing has worked. The program was working before I had to format my hard drive and install it fresh again. I have a Dimension 8200 Win XP Home Edition Service Pack 3 NVIDIA GeForce4 MX420 I don't know what else to do, I've searched this forum and so far nothing listed worked.
  3. I've done a clean install and still have the same problem. Each time I try to start PhotoSuite I get the same error message. PhotoSuite 9 has encountered a problem and needs to close. We are sorry for the inconvenience. Error signature AppName: photosuite9.exe AppVer: ModName: unknown ModVer: Offset: 0265ee5f The Photo Projects Assistant never loads completely either and when I stop it I get the Microsoft visual C Runtime Library Error. Program:...Files\Roxio Shared\9.0\SharedCom\RoxWizardLauncher9.exe R6025 -pure virtual function call.