I recently bought a VERY expensive digital HD camcorder from Sony - Model HDRSR12E. To transfer the files to the computer the device comes with the "Picture Motion Browser" software along with the "Sonic UDF Reader."
After installing the software I needed to reboot my computer - the operating system is Windows XP and I have the Roxio Media Creator 9 installed as well.
When the computer rebooted Windows started to load - then the screen went blank - and I received an error message stating that there was some kind of memory conflict and that all the memory would be dumped. The computer then got into a cycle of rebooting, dumping the memory, and rebooting again.
I finally had to break in and booted the computer in Safe mood. I then restored it to a previous boot date - actually yesterday's - and I am now able to use the computer again.
However, I still do not have the Picture transfer software set up - and am hesitate to try again.
Any suggestions would be welcome.
mhiggins at csrlink dot net
email address altered to defeat spamming 'bots