I'm asking this question with as much sincerity as I can muster. I really do want to know if this is an "industry standard" upgrade policy, or just a Roxio one.
I purchased Roxio Toast 9 for $99 on Dec. 31st. Shortly thereafter I heard they released version 10. On January 5th I inquired about a free upgrade and was told it was $30.
I do feel like I've been cheated but perhaps that is unreasonable on my part. Perhaps this is an industry standard customer "service" method and I should be happy to pay for the upgrade and just look at it as version 10 was $130.
Does anyone have an opinion on this? Sorry if this is a duplicate issue, I did try to get in on a thread where someone else had the same issue but it had been locked and I wasn't allowed to reply.