I have the VHS to DVD software and the updated USB driver loaded from the site in the note packed with the product, but everytime I plug in the dongle, it sees it as new hardware and the insall always fails with :
Error occurred during install
The data is invalid
I have removed,repaired and every other thing I can think of, but to no avail.
This did work at one time and I was able to used the video capture. The problem seems to have started after I tried to use the software from Sony DCR I inherited which also had problems. I removed this using the uninstall software, but now it seems there is still a problem with the drivers.
Any ideas on how to recover from this?
Any help would be appreciated.