Ok, here go the gory details of what I'm attempting to do. I purchased Roxio Easy VHS to DVD. I am attempting to transfer audio from LP's. I have connected the turntable to the computer with the provided USB capture device. The only thing here to hook up are the red and white rca cables, so I'm pretty sure this is correct. I open Roxio LP and Tape Assistant. There is a support window on the right hand side that mentions the problem I am having about getting no sound. I followed the link because they said it had been remedied by a download. I did the download. Now I am at the point of importing my LP. In the capture from window, I am choosing the USB2861 from the dialog box. The manual says this window should say "Line In (3-USB2861 Device) I don't have that option - just USB2861. Next, I'm going to the window that says "Input" , my only choice there is "Line" I've gone through and set up the recording levels per directions and then hit the "record" button and low and behold - I get absolutely nothing!