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andrewlmacaulay

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About andrewlmacaulay

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  1. andrewlmacaulay

    Creator Classic

    This is frankly appalling - where does it tell you in any of the material that Creator Classic has been removed? From what I know, there are plenty of things that Creator Classic could do which the current burning options can't - you just don't have the level of control (as far as I can see) over creation as you used to have. And this approach seems to be the way Roxio continues to treat its users - I remember the time they changed the way Label Creator worked so that you had to manually re-create all your labels (if you wanted them) again, with no easy way to transfer them. They seem to want to forget the people who have bought their products in the past, and just hope to get by because of their name. I suspect that this will be the last version of Roxio living on my machine.... I'm really not sure what it is now designed to do any more, given it started life with the focus on creating media - it feels like it has completely lost its way!
  2. I have just purchased Roxio Creator 2009 (having used EMC 10 and other previously). As I have a relatively complex setup, I do not want everything installed as part of this - but it seems that this option has been completely removed from the installer! How can I only install the components that I want and not install anything else? If this capability has been completely removed (I know that some previous versions it was a case of uninstalling components after the initial install, and this is ok but not great), frankly the software has become no more than a couple of coasters and I wil go through the pain of moving to another product!
  3. I had a discussion about this some time ago - I don't want Yet Another Backup Programme hogging resources on my machine (2 if you count the 'optional' Roxio Backup) and I certainly don't want Yet Another DVD Player when I have selected, paid for and use another (WinDVD).... especially as Sonic Player seems to "take over" the connection with Windows Media Player and, even if you change priorities, still is the one being used! This discussion led on to the method I now use to install - I stop BackupMyPC and Sonic Player being installed, as instructed by Sonic/Roxio support, by copying the install CD and simply deleting the directories that hold Sonic Player and BackupMyPC.... I double checked with them to make sure that this would not cause problems, and was assured this was the case (so, why do they force them to be installed anyway)... As there are loads of problems with 8.05 updates, including it breaking (in every configuration I have tested it, including NEW BUILD machines) MyDVD, it is obvious that the installation and upgrade software is frankly appauling for this suite! I have already complained about this "stealth installation" of software that does things to my machine that I don't want and have no control over (.... this actually seems pretty close to definition of a virus, doesn't it), but Sonic/Roxio seem to want to simply stuff software on our machines without allowing the owners of the machine to control what is installed. It would not be "so" bad if you could uninstall these modules, but the way they are installed does not even show them as options for uninstalling! So, come on Sonic/Roxio - get the installer sorted and get your updates tested properly so that installation does not break apps that you ship - let alone apps you ship breaking other apps!! We pay enough for this software - especially as you can construct something that is as capable and certainly often more reliable from shareware, freeware and open source products! Get your act together and make sure that (1) users have FULL control over what is and is not installed on their machine (2) users can deinstall any modules - or be told why there is a [real] dependency that does not allow it (3) users can remove upgrades - or be told that this is clearly not going to be possible when the start the process!!!!!
  4. andrewlmacaulay

    Mydvd8 Certificate File Missing Or Corrupt (win2k)

    Well, I have just installled - from scratch - WinXP Pro SP2 on a machine plus the drivers (HP nw8000) and then Easy Media 8. MyDVD worked fine and then I installed the upgrade to 8.05 and, yet again, it comes up with 'missing or corrupt certificate'..... The only other "difference" from a bog-standard installation situation is that I install the Easy Roxio apps, without installing Sonic Player or MyPCBackup (as they clashed with other software on the system, and generally cluttered up the services and system, notably clashing with WinDVD which I use for playing DVDs and it's config in WMP) and using the custom install deselecting Roxio Backup (why 2 backup apps anyway, especially as I already have my own backup regime), media manager and home service.... to try to manage how much resource this suite takes from my machine! I stop BackupMyPC and Sonic Player, as instructed by Sonic/Roxio support, by copying the install CD and simply deleting the directories that hold Sonic Player and BackupMyPC.... as the installer does not allow you to deselect these apps. I double checked with them to make sure that this would not cause problems, and was assured this was the case (so, why do they force them to be installed anyway)... I have already complained about this stealth installation of software that does things to my machine that I don't want and have no control over (sounds like a virus, doesn't it), but Sonic/Roxio seem to want to simply stuff software on our machines without allowing the owners of the machine to control what is installed. It would not be "so" bad if you could uninstall these modules, but the way they are installed does not even show them as options for uninstalling! So, come on Sonic/Roxio - get the installer sorted and get your updates tested properly so that installation does not break apps that you ship - let alone apps you ship breaking other apps!
  5. andrewlmacaulay

    Mydvd8 Certificate File Missing Or Corrupt (win2k)

    I have now also looked at this on another machine with WinXP SP2 and have found exactly the same situation. Run the basic install, all is well. Upgrade to SP1 and it breaks MyDVD. I am just about to completely rebuild a machine on which I can test to see if the SP1 "fix" is specifically the problem.... maybe then we can convince Sonic/Roxio to look at this and get their installers and fixers to a place where they actually work without users having to dive into the registry, run "repair" tools, etc. One thing of note in both cases is that, as I already have WinDVD as my DVD player (and as Sonic seems to override whatevere is installed and become the default DVD decoder for WMP even if you tell it otherwise) and as I don't want 'yet another backup utility' forced on my machine that can't be removed (Sonic BackupMyPC) I followed support's guidance to make a copy of the basic installation disk without these two directories, as there is NO WAY to stop these being installed with the installer - and no way to remove them after installation either! Put all of this together, and the quality of this software (and the bloadtware that it includes, some of which you don't even have the ability to stop installation of - or uninsttsall after) makes me think that I should be looking elsewhere for product to do the things I need. Gof help people who are not technically capable trying to cope with this!
  6. It seems to me that the current "fix" for not wanting Sonic CinePlayer or BackupMyPC installed of copying the CD and removing the directories (I know, this is what I have been told to do) is unacceptable these days! The installation routines for Easy Media Creator 8 are frankly appauling! Roxio/Sonic MUST do something about these so that users actually get control of what is installed on their PC rather than software being installed automatically, without their direct permission (sounds a bit like a virus/PUP does it not). Installation software these days should... 1. provide complete control over what is installed, allowing the user to deselect items that they don't want installed - informing them if there are dependencies by deselecting options, and making the installation work in whatever configuration they eventually land up with. 2. nothing should be installed "silently" - if something is to be installed and is mandatory, it should be listed as such on the installer - users need to know what software is doing to their machines. Look at the issues surrounding the Sony Rootkit (different scale, I know, but similar issues of control). This should also include information (which is not hidden in EULAs, etc.) about services and/or drivers that will be installed. 3. in tools such as the Roxio Central, options that are not installed should ideally not be shown - the user has selected not to install these options, so they don't need to be given an option on the main page simply to tell them that they need to install this! 4. finally, updates to software should be uninstallable, so that problems caused by the updates can be undone by uninstalling the update - the current update to 8.05 breaks MyDVD every which way I try to update it! Furthermore, the updates should be more granular so that some components can be updated whilst others are left alone (yes, I know this means understanding dependencies - but I would hope that Roxio/Sonic do so, although the evidence points to this not being the case - and I know that more testing would be required, but given the quality of the 8.05 patch, this would not be a bad thing either) So, come on Roxio, give the users the level of control that is expected and needed these days to be able to install the components of your software THEY want - not the stuff YOU want them to have! and improve your quality of both installers and updates! You have increasing competition from both established tools and the Open Source/Freeware community, so you need to get better or you will simply not be able to get away with charging the amount you do for the software (and for upgrades between versions)!
  7. andrewlmacaulay

    Mydvd8 Certificate File Missing Or Corrupt (win2k)

    Agreed. But that still does not make it right that a suppoosed update to the software, which purports to fix and improve things, breaks some of the software... I have even installed the software clean except for the MyDVD option, updated this, and then 'added' MyDVD only to find exactly the same fault coming up. There is a major BUG in this supposed update! Roxio/Sonic should fix this PDQ so that the update does not break software that it is supposed to be updating! I would also think that there MUST be some patch that they can create to fix this problem without having to deinstall/reinstall the software repeatedly. They charge enough for this software, especially as the Open Source and Freeware products to continue to improve! So, please, Roxio/Sonic, fix this problem so that users can get on with using the software that they are paying for!
  8. andrewlmacaulay

    Mydvd8 Certificate File Missing Or Corrupt (win2k)

    I have done this numerous times, including cleaning out all registry entries around roxio stuff manually as well as using the suggested tools - and have now worked out that it is the (automatically downloaded) update that breaks this app. When installed clean MyDVD works fine. As soon as the update is installed, it comes up with this error! This is on a Windows XP (SP2) machine. So, come on, Roxi/Sonic, please can you provide an update that does not break people's systems... you need to find out why this is happening and fix it! In the meantime, I suggest that people do NOT accept the automatic update for this software if they want to continue using MyDVD!
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