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sknis last won the day on February 3 2018

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About sknis

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    El Lago, TX

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  1. sknis

    Error code: 301989883

    We need more information. Is the MyDVD Pro a Macproduct or are you running a program that converts your Mac to run as a PC (emulator)? Tell us more about how you are trying to "burn" the video. Are you using a server? That error code seems to indicate that the program can't find the second video. My guess is that there is something wrong with the menu pointing to the second video or that the second video is noncompliant with the standard mp4 format -- perhaps the audio? The more information you provide up front, help eliminate SWAG replies.
  2. Contact Roxio/Corel Sales. They may be able to give you a copy if the old program.
  3. No Got any photos? What is the shortest video and what kind are they? BTW, I went to the Corel help pages and there is not much there. This is from the Pinnacle forum regarding split screen.
  4. Pinnacle is owned by Corel but it does not seem to suffer the same fate as Roxio.
  5. Why do you want to upgrade - other than screen recorder? The more recent versions of Creator have been dumbed down. The tech support comes from a group of people who work for Corel so there are no true Roxio experts remaining.
  6. sknis

    ARRRGH!!! new install fail!

    Something doesn't add up. 1) You did not post the dxdiag.exe file that was requested. As an IT guy, you should know how to do that. That means we don't know if your OS is up to date, if your video and audio drivers are up to date, etc. 2) You didn't explain if you have the special version designed for multiple computer installs (networK) or not. Where and when did you buy the Platinum version? If directly from Roxio and return it. Let us know; we may have other suggestions for you. 3) You did tell us why you bought the entire suite of programs just to get the DVD burning program when that program is available as a stand alone. (Palladium) 4) You didn't say "Reboot and try again.
  7. sknis

    ARRRGH!!! new install fail!

    First, don't do the uninstall and reinstall again unless told to. You have a limited number of installs before you get the install count reset by Corel. Second, turn off your anti-virus and do a repair. of the program. Third, if that doesn't work, post the text file results of a Windows dxdiag.exe. It will tell us about the state of your computer and any errors that might have occurred. There is no personall information except what you call your computer. Be aware that the latest versions of " Create DVD" is nowhere near what it had been in the past-just in case that you expected it to be.
  8. If you bought it from Best Buy, it had to be validated for it to work. I have not heard that the second install had an issue. There is a limit on the number of times it needed to be installed (not repaired). The best bet to get this fixed is to contact Roxio/Corel directly for a new key/procedure.
  9. sknis

    no sound on DVD

    You may get that error screen by installing a program over itself. You want to do a repair. I see errors in .net framework. Try installing it separately .here If my ancient memory is still active, I think that error 1603/1605 also suggests that.
  10. sknis

    no sound on DVD

    It is a bad idea to have your antivirus enabled during the install of any software. It may block some needed parts to be installed. If you haven't already done so, shut off your antivirus and do a repair on the software from the program disc. Do not do a reinstall because those are limited. Since you have WINDOWS 7, the dxdiag did not give us the information I was looking for. I forget how to get the information on the crashes and hangs of your system. I'll try to look it up but someone may beat me to it. In the mean time, your computer is woefully out of date. Try updating the drivers for your audio card an see it that helps. If not, update the rest of your computer's drivers. Additionally, your computer is woefully underpowered for this video editing program. Make sure nothing else is running when you are doing video editing and that you have cleaned your hard drives of stuff that you don't use.
  11. sknis

    no sound on DVD

    Well that blows that idea of of the water !. How about posting the Windows dxdiag.exe evaluation of your computer. The text file and not the entire line by line. It may give us some hint about your equipment. Also did you have your anti-virus active during the install of this program?
  12. sknis

    no sound on DVD

    How long in time are you trying to burn to disc?
  13. Not easily. Output them to the video format of your choice and add each to the timeline. Make sure the format is supported by the program.
  14. sknis


    I just tried it and I was able to see the timeline view. Go to the add/hide tracks and see if there are some tracks that are not hidden. If not you may have a bad install. Turn off your antivirus and select to repair the program. Do this from the original download.
  15. sknis

    Roxio Disc Encryption

    See your previous question and the answer. In short, you can't.