I so can relate to the issues summarized above. I have creator 9 and have had numerous issues. Support give same advice over & over - then close out my ticket before problem resolved. I'M DONE WITH ROXIO and will be looking for a new software program.
I so can relate to some of the problems described. I've had numerous problems of the years, starting with Creator 5, then 7 then 9. Customer Support sends same "help" advice over & over, then closes out a ticket before my problem is resolved. I'M DONE WITH ROXIO AND WILL BE LOOKING FOR A NEW SOFTWARE PROGRAM.