I have the suite which came with the Comcast subscription. It d/l okay, crops okay, but the "Saving File" pop-up screen freezes and I have to close the program only thru the task manager. I've deleted cookies and rebooted and still have the problem. There are however, a couple photoshow related files I am unable to delete from the Temp Internet file folder. I don't know if that has something to do with the problem? Very frustrating and wasting alot of time here looking for a solution. Can anyone please help?