My operating system is:
Windows XP - Home edition - version 2002 - service pack 2
Pentium® D CPU 2.66GHz – 2.67 GHz 960 MB of RAM
Sony Digital 8 Steady Shot – UBS streaming
Roxio software :
Video Lab 10
My Sony DV camcorder is linked to my VCR and fire wired to the computer.
When I turn on the camcorder the Roxio Media support window opens.
I followed the directions in Importing saved video in Normal mode.
The Capture Entire Tape and Capture Now buttons are not highlighted so I cannot click them. The video is playing in the import window, but the play back buttons below the window are not highlighted and beside them it says (No Media)
I have defragged, cleaned the registry, un & reinstalled the software.