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About mojohito

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  1. mojohito

    Popcorn 3 Doesn't Work On My New Aluminium Macbook

    Hi everyone, This is my first time using Roxio support website in the 3+ years I've been using Popcorn, and just to say: I'm having exactly the same problem (still using version 2, but problem is IDENTICAL). I would pay to upgrade to 3 if it fixed the problem, but it appears that it doesn't. I hope Roxio is reading this thread and working on a free fix for version 3 users! Otherwise I'll not offer any more of my cash. Thanks for posting, everyone, I learned a lot here.
  2. mojohito

    Upgrade From Popcorn 2?

    I've been using Popcorn 2 for well over a year without problems, but suddenly the program begins to hang while filling RAM cache just prior to burning the physical media. The burner responds to Finder, but not to Popcorn 2 or Burn, so Apple tech support won't help me. Roxio sees Popcorn 2 as legacy software so also won't offer me tech support. I'd avoided upgrading to Popcorn 3 because I was fine with 2, but now it seems I need to upgrade just to get technical support. Does anyone have any ideas or suggestions? Does Roxio offer decent support for Popcorn 3 (I don't know because I never had problems before)? Any feedback is helpful, thank you!