Good morning to BRENDON, TBREWST, OGDENS, GI7OMY, and JIM_HARDIN...
What I did is I disconnected everything, uninstalled everything and started over. When I re-installed and re-connected, instead of using the USB plugin on my screen which is, I think, an extension to the USB plugin at the back of the computer box itself, I connected directly to the back of the box's USB... "AND WOWWW" IT WORKED !!!!!!!
So, I want to THANK EVERYONE for your patience and your perseverance trying to help A POOR HELPLESS COMPUTER ILLETERATE person like ME.
One thing I'de like to know...are you guys working for ROXIO or are you chat people trying to help...if so WOW.
Thanks again... JP
NOTE: I you any help, feel free to contact me...HA!HA!HA!
I meant.....NOTE: If you need any help, feel free to contact me...HA!HA!HA!