jamesfrmphilly

from nov 21 till jan 16 to get somebody to look at the problem.......

toast has not worked since i installed big sur.

i think they should have the uninstall code in front of every install. we should not have to do it. i believe they don't have any technicians left. maybe it's the virus or maybe they fired them all. in any case we are screwed.

so i bought toast 19.2, clean uninstall and install. 19.2 ran a few days and crashed, same as 18. i don't think roxio has tech support anymore. i think we're all screwed.

after doing a clean uninstall and following all their instructions 19.2 ran ok for a few days and crashed again. apparently roxio does not actually have tech support anymore. i think we're screwed.

i did a very complicated clean uninstall and then a reboot before i reinstalled 19.2

i ran the onyx software and then did a clean uninstall and reinstall of 19.2 i was able to run 19.2 audio one time. great. turns out that the painter app does not work under big sur so i'm asking for a refund for my 'pro' app.

still crashes, no support.......

and now there's this :

no response from roxio. my problem has never been addressed.

19.2 crashes on my big sur when i click the crossfade button in audio CD. i will try another clean uninstall. JM

does yr toast 19.2 run under big sur ? audio CD and crossfade ? JM