instead of creating and image, I always compile to folder, this creates BDMV and Certificate folder, then you can fix the incorrect folder structure prior to burning
by creating an image, you will be burning an incorrect folder structure and the BD may fail in many players, so forget about making an image
antonsvideo replied to Frogprintz2's question in DVDit Pro HD
what are you feeding it?
if I feed it with DVD or Blu-ray compliant elementary stream mpeg2 files (no further encoding required), all is well
if I feed it Canopus avi files, they will be upside down, but this problem is older than the existence of humans
my version is 6.4 641B03A and support told me that there is a later version which is Win7 compatible and I can purchase it by phoning the sales department
In order to upgrade to a compatible version of the software I suggest you contact our inside sales team.
Our representatives are here to answer any pre-sales questions you may have. Please call 1-877-793-7480 (Monday - Friday, 9:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays) .
We appreciate the opportunity to assist you.
The Roxio Support Team
I had the same problem last week, support told me that they can't help me because my version 6.4 was purchased before Win7 compatibility and they said to solve my problem I need to purchase a new version 6.4 which is Win7 compatible
so I solved the problem myself by wiping the C drive with a Win7 image that I created 2 weeks earlier, all good again
why should I buy a new version when I already have 6.4? why can't they supply a free update, since the new version is also 6.4, very strange product support
is your Temp folder empty? by default, it uses the hidden Temp folder on C drive
ideally, tell DVDit to use a Temp folder on an NTFS drive with less than 70% diskspace used
antonsvideo replied to antonsvideo's question in DVDit Pro HD
send an email to support and report that some users have newer versions than you and if they can give you a download link
once you have it installed, let us know the version number in case it is newer than ours now
your problem is caused because you captured from analog to digital without Time Base Corrector
also, some of the damage may have already happened when the tape itself was copied to another tape without Time Base Corrector
are all your hard disks internal Sata or IDE? or are there external drives involved?
can you run diskspeed (free from www.roadkil.net) on all your drives and report back the result
IDE drives can jump into PIO mode and then you can expect your problms