gaper1

If I remember it correctly, the free plugin is only available for the first 30 days after Toast 10 release. Also, there is an e-mail option on the support page that you might have missed. You might want to give it a try. http://www.roxio.com/eng/support/service/

http://kb.roxio.com/search.aspx?URL=/conte...reator/000217CR

If I remember it correctly, you can choose Restore and check the box of the single file you wish to restore.

unplug your network connection. Try to launch Easy VHS to DVD again.

it would be helpful if you can read tewatoo's thread then post the steps that you have tried.

it's more likely the compatibility between the burner and the disc you use. What brand of DVDs did you use?

try to install again but keep an eye on the installation process to see if it skips to the end during the installation. Also, how long does it take for the installation to complete?

The 3.0.3 update should address the issue.

You will need to use Creator line product, instead of DVDIt!, if you wish to copy non-protected DVDs.

Are you encountering the error during installation or during other steps?

is the burner an external one? what's the manufacturer and model number?

What number did you call that's "out of service"?

You might want to contact technical support directly on the issue.

are you using external burners? what's the manufacturer and model number for the burner?

how are you burn to a BD-RE disc? dynamic writing or a BD video project? a Data project? and yes, 10.5 is listed as System Requirement for Toast 10.

You might receive more helpful advice in Pinnacle's forum since Instant DVD Recorder 100 is a Pinnacle product.

There is a Service Pack for Easy VHS to DVD http://www.roxio.com/enu/support/easy-vhs-...re_updates.html The Easy VHS to DVD Service Pack download includes the following fix: * Resolve a LP Assistant issue with Roxio Video Capture USB

Yes. Yes. Not that I'm aware of.

do you experience the same issue while downloading a shorter show?

is it possible for you to provide a sample file?

When you preview the AVCHD file on the Mac, was it in sync? Also, how long is the video? Does it happen to both long clips and short clips?

does it happen to all .ts files you have? does it only happen to .ts files?

I tried it with Sony HDR-HC3. In Standard Set, you need to change i.LINK CONV to On HDV -> DV then plug in the Firewire cable again.

actually I just remembered this. Don't think you can capture in HDV with Toast. If you switch to DV mode, Toast would detect it fine. Same thing happened in Toast 9. I don't think the HD plugin affects Toast ability to capture from camcorders since you can capture from AVCHD camcorders without HD plugin.

According to this post by OP, the issue with his BD player is fixed. The other post you provided is not the same BD player. You might want to stay with that topic.