gaper1

If you purchase Toast 9 through Roxio directly, you can obtain a refund and place a new order for Toast 10.

what's the model number for the Sony HDV camcorders you tried to use?

You should still receive the registration confirmation e-mail even with the error. At least that's what happened to me. Also, if you log in your Roxio MyAccount, you should see Toast 10 listed in Your Registered Products.

In Preferences -> Audio & Video, change Default for Automatic TiVo Exports to Streamer. You should be set.

But OP's problem is fixed by updating the firmware of his BD player.

What answer did you get when you called the phone number posted above by sknis?

Do you get a message prompt for plugin when choosing Blu-ray Video project? If HD plugin is not installed, you would get a prompt.

you got the same error code while saving to disc image? what kind of project were you creating?

how was the flv encoded? Was it captured from the net?

Toast 9 would not burn to multiple burner at the same time.

any particular reason you can't reinstall the software and you have to re-image since you purchased the product?

is everyone with the issue other than hermie54 running 10.5.5? would be helpful if such information is provided.

There shouldn't be any key required while installing the update for Creator 2009. Where did you download the update for Creator 2009 from?

did you try to burn at a lower speed with 9.0.4?

What did you use to burn the ISO? Roxio Home or Creator Classic?

would be helpful if you list details on what you were burning.

are you able to burn anything?

tsantee, does the length of recording make any difference?

it took a few minutes but it loaded for me. maybe there was a connection problem for you.

try this KB article "You must install Roxio Easy Media Creator 10 before installing the content" while installing Roxio Creator 2009

how BDMV folder was made? What's the manufacturer and model number of your Blu-ray player? Are you able to play BD movie with sound on that Blu-ray player?

After you click on E-mail, there is an Import button right below the address field when you use the online account.

do you have anything listed as subscribed right now? It's likely that you did not configure your setting properly since you are the only one with issue on forum notification. As a last resort, you can change your e-mail address for the forum account to a different one.

While I don't fully agree on all the points, it's an interesting read. Gary, do you mean HDVD? It is fairly popular in China.