WebTicket 7/29/2009
I'm sorry, but I neglected to repot that on the last install, I did receive a request for online registration of MyDVD product. Perhaps this provides useful info.
Jack
WebTicket 7/29/2009
I performed as told in "Clean install instructions for MyDVD......" The initial set of instructions didn't work, so I performed those under "If these steps do not work....." I deleted all Roxio/Sonic files I could find. I appeared to work, but then the PC hungup and I had to restart. When I tried to start MyDVD 10 manually, the first Roxio screen came up, disappeared after quite some time, and never returned with the second screen.
I reinstalled again (for the umpteenth time) and the following ocurred:
> The setup loaded.
> The "Customer Information" screen appeared. I intered the data and hit NEXT.
> I entered "Don't install the Google Toolbar" to the next screen and hit NEXT.
> I entered NEXT on the Ready to Install screen.
> The progress bar completed in the "Installing Roxio MyDVD 10 Premier" screen.
> A screen appeared saying "Roxio Setup Wizard Completed."
> Nothing happened after that. The program never started.
> I checked Windows Task Manager. It didn't show MyDVD as active.
> I checked Windows Task Manager for active Processes. It showed "Roxio_Central36.exe" as active and using 50% of the CPU?????
> What's going on? I have never had so much trouble installing any other software. I have spent at least 30 hours downloading and installing this package!!!
> What do I do next?
Jack