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ogdens

Digital Guru
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ogdens last won the day on March 14 2019

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About ogdens

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    Lucknow, Ontario, Canada

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  1. You will have to contact Support, they are the only ones that can help you. We are just fellow users on here and dont have any access for resets. Support: https://www.roxio.com/en/support/?rTrack=m_sup_home
  2. ogdens

    The Support

    Sorry, I'm out of ideas.
  3. ogdens

    The Support

    It is normal to have 2-3 seconds delay from the action on your TV to the display on your computer screen. The delay is added in the Roxio capture card. so by using the HDMI splitter setup you are bypassing the card.
  4. ogdens

    The Support

    Try this.....First, you will need a HDMI Splitter https://www.amazon.com/ZY-Female-Splitter-Adapter-Support/dp/B019C9UQTO and 2 hdmi cables. 1 - Connect the splitter to the input of your PS4. 2 - Connect one of the HDMI cables to the output of the splitter to the RGC HD Pro unit. 3 -Connect the other HDMI cable output of the splitter to your TV. Now keep your fingers crossed.
  5. ogdens

    The Support

    Just found a old note on this problem.....will get back to you tomorrow.
  6. ogdens

    The Support

    Roxio have said many times there is delay https://support.corel.com/hc/en-us/articles/216145758-There-is-a-delay-between-what-s-on-TV-and-what-s-in-the-preview-in-Roxio-Game-Capture-HD-PRO-software Sorry.
  7. ogdens

    The Support

    Make sure you have a resolution setting on your PS4 (480p/720/1080). If you dont' select one it will default into Automatic mode.
  8. ogdens

    The Support

    What is a "sebd"
  9. ogdens

    The Support

    As a quick test try using a different HDMI input to your Capture unit.... (DVD player, BD player, HDMI output from your computer) instead of the PS4.
  10. ogdens

    The Support

    Try this..... go into your PS4 system menu and go to "System" near the bottom and turn off "Enable DCHP".
  11. ogdens

    The Support

    Give us more info on what your problems were 3 years ago, provide us with details of your set up. After 3 years I think you can forget Roxio.
  12. ogdens

    480p only in OBS

    Oops
  13. ogdens

    480p only in OBS

    Give this a try...... go into your PS4 system menu and go to "System" near the bottom and turn off "Enable DCHP"
  14. Hope you got a deal https://www.primecables.ca/en/p-360943-cab-352rca-1-5ft-15ft-35mm-stereo-plug2-rca-plug-cable-black-primecables?from_pla=google&sku=370901&gclid=Cj0KCQjwpZT5BRCdARIsAGEX0znzgK_MO3qtFCcFfi0-6Nbie-icM2vGauIURFQ9bwc5vtfzt68L3tcaAiumEALw_wcB#sku370901
  15. Just use the Black cable (sound).Do not use the yellow (video)cable.
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