ogdens

You will have to contact Support, they are the only ones that can help you. We are just fellow users on here and dont have any access for resets. Support: https://www.roxio.com/en/support/?rTrack=m_sup_home

Sorry, I'm out of ideas.

It is normal to have 2-3 seconds delay from the action on your TV to the display on your computer screen. The delay is added in the Roxio capture card. so by using the HDMI splitter setup you are bypassing the card.

Try this.....First, you will need a HDMI Splitter https://www.amazon.com/ZY-Female-Splitter-Adapter-Support/dp/B019C9UQTO and 2 hdmi cables. 1 - Connect the splitter to the input of your PS4. 2 - Connect one of the HDMI cables to the output of the splitter to the RGC HD Pro unit. 3 -Connect the other HDMI cable output of the splitter to your TV. Now keep your fingers crossed.

Just found a old note on this problem.....will get back to you tomorrow.

Roxio have said many times there is delay https://support.corel.com/hc/en-us/articles/216145758-There-is-a-delay-between-what-s-on-TV-and-what-s-in-the-preview-in-Roxio-Game-Capture-HD-PRO-software Sorry.

Make sure you have a resolution setting on your PS4 (480p/720/1080). If you dont' select one it will default into Automatic mode.

What is a "sebd"

As a quick test try using a different HDMI input to your Capture unit.... (DVD player, BD player, HDMI output from your computer) instead of the PS4.

Try this..... go into your PS4 system menu and go to "System" near the bottom and turn off "Enable DCHP".

Give us more info on what your problems were 3 years ago, provide us with details of your set up. After 3 years I think you can forget Roxio.

Oops

Give this a try...... go into your PS4 system menu and go to "System" near the bottom and turn off "Enable DCHP"

Hope you got a deal https://www.primecables.ca/en/p-360943-cab-352rca-1-5ft-15ft-35mm-stereo-plug2-rca-plug-cable-black-primecables?from_pla=google&sku=370901&gclid=Cj0KCQjwpZT5BRCdARIsAGEX0znzgK_MO3qtFCcFfi0-6Nbie-icM2vGauIURFQ9bwc5vtfzt68L3tcaAiumEALw_wcB#sku370901

Just use the Black cable (sound).Do not use the yellow (video)cable.