This is the error I get when I try to burn a CD or DVD with Roxio:
Please insert a blank or rewritable CD into the Optiarc DVDRW DL (D:) drive
Supported media: CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-R DL, DVD+R DL
If you have inserted media, check that it is compatible with your drive.
Then I close it and get
Microsoft Visual C++ Runtime Library
Program: ...oxio Shared\9.0\Roxio Central33\Main\Roxio_central33.exe
-pure virtual function call
The software and drivers are updated. The drive works fine; it was replaced already and that did not fix the problem. It plays DVD's and CD's but will not burn.