Hi, This is the first time that I have used the forum although I have been using creator for a number of years, I have manged, in the past, to sort most problems by myself, but I have not got a clue with regards to this present problem which I have not experienced before. When I start the burning process the burning progress screen than monitors the progress of your video burning is only displaying half the screen, the top half is blacked out and when the burning has finished this situation is re-produced on the DVD. I have canceled the fact that it might be the disc's that I am using. I have also canceled out that it might be my DVD drive since I have managed to burn with another burning software that I have on my computer. I have already received a reply to my problem which is shown below. I have installed XML 4 SP3 but this has made no difference to my problem. The first and third option I will need a little more information on how to perform these tasks. The reason that I am sending this again is I have just realised that the first time I sent this request I posted it under Creator NXT when in actual fact I am using Creator 12. I am not sure what difference this will make if any. Once again I hope you can help with this problem. Thank you Very much
Under Tools, Options, Render Using Hardware or Software?
Download and install XML 4 SP3 http://www.microsoft...&displaylang=en
Update your display/video card or chip drivers.