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mtb

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About mtb

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  1. fixed it, corrupt directx files, i am all set now thanx guys...
  2. mtb

    error code d3dx9_33.dll

    thank you guys, believe it or not i actually fixed it, i restored my system back to when i bought it one month ago, everything now loads fine, something must of gooten corrupt with my drivers on download, not sure but its fixed!!! thanx guys............
  3. mtb

    error code d3dx9_33.dll

    is it possible my directx is corrupt? if so how do you fix it?
  4. mtb

    error code d3dx9_33.dll

    i run vista home premium 64bit, unless i am doing something wrong (which i probably am) i do not show any "x" in my codes
  5. mtb

    error code d3dx9_33.dll

    no, i have a d3d9.dll
  6. mtb

    error code d3dx9_33.dll

    thanx, i will wait for cd then and see if we can get this resolved...
  7. mtb

    error code d3dx9_33.dll

    yes when i called they told me there would be a minumum charge of $28.75 for fifteen minutes, when i say support was no help i am talking about roxio online support, not the roxio community discussion groups, many techs are redundant and tell you to do the same thing. lastly if i only need one program great, but when i ordered the program i called sales hotline and they sold me on the vhs2dvd? now you have me totally confused, especially since neither one works i don't even know what the programs looks or acts like...
  8. mtb

    error code d3dx9_33.dll

    sorry, yes directly from roxio
  9. mtb

    error code d3dx9_33.dll

    both purchased online 8/31/2009
  10. mtb

    error code d3dx9_33.dll

    bought roxio creator 2010 pro and easy vhs to dvd. both have the same problem on install directx 9 rollback. Been working with sonicboom (very helpful) and he was able to get my vhs to dvd to load, but now when i go to use it i get error code d3dx9_33.dll. Jim Hardin closed out my post because he said once i fixed one the other would be fine, but that is not true as apparently they have different files and are not the same because i was able to load vhs 2 dvd (although it is not working) but i still can't get creator 2010 to load. Also i was told to call tech support for free, ha! ha!, they "must" charge me $28.75 minumum for 15 minutes, with no guarantee. i just want to get these two expensive programs to work, very frustrating...
  11. thanx, i've been working with support and they have been no use at all but i will try again...
  12. about fifteen minutes and then said program not responding, just tried again and it said that version of direct x can not run with my operating system? (vista premium 64bit)
  13. found that file and did everything exactly as you said, but it says that it is intializing but nothing happens, tried several times
  14. purchased roxio easy vhs to dvd from roxio yesterday, can not get it to install. starts install then gets to directx 9 stops rollsback and says program was interrupted. i have tried downloading directx 9 from microsoft but it wont let me, says that it is incompatible with my system. tried several times with same result. I am trying to install in on brand new HP desktop, windows vista 64 bit premium. please help...
  15. I got it directly from Roxio as a download, with a backup cd (I paid extra for that)
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